Senior Strategic Account Manager

• Sole Owner of Revenue, Retention, and Expansion Targets: Directly own the financial health and growth of a strategic account portfolio, securing 100% retention on existing super-enterprise accounts while driving year-over-year expansion through new sales opportunities.
• C-Suite Relationship Management: Establish and maintain relationships with executive sponsors up to the C-suite level to ensure sustained advocacy and alignment on multi-year strategic goals.
• Customer Quarterback: Serve as the single point of accountability for all external interactions, owning the comprehensive view of all customer-facing initiatives and internal priorities.
• Continuous Strategic Discovery: Lead executive-level discovery sessions to understand customer priorities and articulate Afresh's value in their language and financial terms.

This role directly contributes to eliminating food waste and making fresh food accessible to all by helping grocers optimize their fresh food operations through AI technology, which saved 200M lbs of food waste in 2025 alone.

• 8+ years of progressive experience in enterprise sales or strategic account management within a technology company servicing legacy industries, with emphasis on supply chain or retail/grocery technology.
• 5+ years of dedicated experience managing strategic accounts, with proven history of owning multi-eight-figure ARR accounts and achieving high retention (95%+) and significant expansion.
• Exceptional executive presence and proven success in engaging and influencing C-suite leaders across various functions (Technology, Operations, Merchandising, Finance).
• Proven ability to navigate organizational complexity and internal politics to drive cross-functional alignment, with experience coaching or mentoring sales/account management professionals.

No specific compensation, perks, or culture highlights mentioned in the job description.

Afresh is working on the #1 solution to curb climate change by reducing food waste through AI technology, helping grocers provide fresher food to customers at more affordable prices while combining positive social impact with financial growth.