Senior Revenue Operations Manager

• Oversee Revenue Operations: Manage GTM data strategy, systems, processes, reporting, and analysis to drive operational excellence across the company.
• Own our CRM and other GTM Systems & Infrastructure: Lead both strategic planning (system selection, cost-benefit analyses) and hands-on execution (CRM implementation, administration, and integration).
• Build Reports & Dashboards: Develop clear, actionable reporting that helps the team quickly assess company performance, identify areas for improvement, and highlight success stories.
• Lead Key Operations Initiatives: Drive cross-functional projects, including KPI design and reporting, pricing models and calculators, lead and territory distribution, and customer health scoring.

This role helps local governments manage risk, strengthen resilience, and simplify critical workflows through modern software, enabling communities to make faster, smarter decisions when it matters most.

• Experienced in GTM Systems: You’ve managed a modern GTM tech stack. This should include experience implementing / managing a CRM (preferably Attio, Salesforce, or a similar CRM), GTM tools (Outreach, Gong, ZoomInfo, etc.), and other related tools (e.g. Notion, Linear, etc.).
• Analytical and Quantitative: You have strong data analysis and modeling skills, with deep proficiency in Google Sheets and/or Excel.
• Project Management Expertise: You’re skilled at moving projects from ideation to execution as well organizing and managing relevant stakeholders.
• Education and Experience: BA/BS in quantitative field such as engineering, data analytics, finance, economics, or equivalent practical experience. Typically 4+ years of professional experience, with at least 2 years in Revenue Operations or a similar role.

• Competitive compensation, health/vision/dental coverage, and commuter benefits
• Quarterly wellness reimbursement and quarterly learning stipend
• Flexible work arrangements with offices in NYC, San Francisco, and Portland, ME
• Salary range: $140,000-$175,000

Forerunner builds modern software that helps local governments manage risk, strengthen resilience, and simplify critical workflows. Their mission is to provide communities with tools as dynamic and adaptive as the challenges they face, supporting public servants on the front lines of resilience and governance.