Application Guide

How to Apply for Senior Product Owner

at Contact Energy

๐Ÿข About Contact Energy

Contact Energy is at the forefront of New Zealand's renewable energy transition, with a mission to provide reliable, low-carbon power. Working here means contributing to a sustainable future while being part of a dynamic team that values innovation and customer-centricity.

About This Role

As Senior Product Owner, you'll drive product strategy across multiple squads, ensuring alignment with Contact31โ€”the company's strategic roadmap. Your work will directly impact customer value and commercial outcomes, shaping digital products that support New Zealand's energy transformation.

๐Ÿ’ก A Day in the Life

A typical day involves morning stand-ups with multiple squads, followed by backlog refinement sessions where you prioritize features based on customer data and strategic goals. You'll collaborate with Delivery Leads on solution design, attend stakeholder alignment meetings, and spend time analyzing performance metrics to identify new opportunities for uplift.

๐ŸŽฏ Who Contact Energy Is Looking For

  • Experienced in senior product ownership within a complex, multi-squad environment, ideally in energy, utilities, or tech.
  • Skilled at aligning stakeholders and guiding teams through ambiguity, with a strong focus on customer value and commercial impact.
  • Proven track record with CRM, data, and digital products, demonstrating ability to optimize performance and drive uplift.
  • Strategic thinker with excellent influencing skills, able to communicate vision and priorities clearly across diverse teams.

๐Ÿ“ Tips for Applying to Contact Energy

1

Highlight your experience with CRM and digital products specifically, as these are key to Contact's operations.

2

Showcase how you've aligned product backlogs to strategic roadmaps (like Contact31) in previous roles.

3

Use examples of balancing cost, value, and speed when delivering solutions across multiple squads.

4

Emphasize your ability to work with data to identify user needs and performance uplift opportunities.

5

Tailor your application to reflect Contact's mission of low-carbon energy and customer-centric innovation.

โœ‰๏ธ What to Emphasize in Your Cover Letter

["Your passion for renewable energy and how it aligns with Contact's mission.", 'Concrete examples of leading product strategy in multi-squad environments.', 'Your experience with CRM and data-driven decision making.', "How you've influenced stakeholders and managed ambiguity to deliver customer value."]

Generate Cover Letter โ†’

๐Ÿ” Research Before Applying

To stand out, make sure you've researched:

  • โ†’ Understand Contact31โ€”the company's strategic planโ€”and how product teams contribute.
  • โ†’ Familiarize yourself with New Zealand's energy market and Contact's role in the low-carbon transition.
  • โ†’ Learn about Contact's digital products and CRM systems currently in use.
  • โ†’ Review recent news or press releases about Contact's renewable energy projects and innovations.

๐Ÿ’ฌ Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you align product priorities with Contact31's strategic goals?
2 Describe a time you managed stakeholder conflict in a multi-squad setup.
3 How do you use data to identify user needs and measure product success?
4 Give an example of a complex product decision where you balanced cost, value, and speed.
5 What's your approach to evolving product direction in a rapidly changing industry like energy?
Practice Interview Questions โ†’

โš ๏ธ Common Mistakes to Avoid

  • Failing to demonstrate experience with CRM and data products, which are crucial for this role.
  • Being too generic about product ownership without showing specific multi-squad leadership.
  • Overlooking the importance of customer value and commercial impact in your examples.

๐Ÿ“… Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

โœ“

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Contact Energy!