Application Guide
How to Apply for Senior Manager, National Customer Programs
at Enviri
🏢 About Enviri
Enviri stands out as a leader in sustainable waste recycling and environmental solutions, focusing on innovative approaches to create a circular economy. The company's mission-driven culture appeals to professionals who want to make tangible environmental impact while working with large-scale national programs. Their remote-first structure demonstrates commitment to modern workplace flexibility while tackling global sustainability challenges.
About This Role
This Senior Manager role leads a team of National Account Program Managers overseeing Enviri's largest national customer relationships, ensuring operational reliability and contract compliance across complex waste recycling programs. The position serves as the executive escalation point for strategic national accounts while driving cross-functional alignment between Operations, Dispatch, Sustainability, Finance, and IT teams. Success in this role directly impacts customer retention, program profitability, and the company's ability to deliver on its sustainability promises to major clients.
💡 A Day in the Life
A typical day involves morning check-ins with National Account Program Managers to review service metrics and customer escalations, followed by strategic meetings with Operations and Dispatch teams to optimize national program execution. The afternoon might include executive-level calls with key national accounts to address service issues, collaborative sessions with Sustainability and Finance teams on program performance analytics, and dedicated time for team development and cross-functional alignment initiatives.
🚀 Application Tools
🎯 Who Enviri Is Looking For
- Has 5+ years managing teams of 10-12 direct reports in national account or program management roles within waste management, recycling, or environmental services
- Demonstrates proven experience managing executive-level escalations and strategic relationships with Fortune 500 or similarly scaled national customers
- Shows track record of implementing data-driven program improvements that enhanced operational reliability and financial performance in service-based industries
- Possesses deep expertise in cross-functional collaboration, particularly between field operations, sustainability reporting, and financial analysis teams
📝 Tips for Applying to Enviri
Quantify your experience managing national account programs - include metrics like customer retention rates, program profitability improvements, or operational efficiency gains from previous roles
Highlight specific experience with waste/recycling industry challenges such as route optimization, regulatory compliance, sustainability reporting, or circular economy initiatives
Demonstrate your understanding of Enviri's business model by referencing their specific service offerings (like industrial recycling or environmental solutions) in your application materials
Prepare examples of how you've aligned cross-functional teams (Operations, Dispatch, IT) to solve complex service delivery challenges for national accounts
Showcase your experience with program innovation in sustainability-focused contexts, not just general process improvement
✉️ What to Emphasize in Your Cover Letter
['Your specific experience managing national account programs in environmental services or related industries, with quantifiable results', 'Examples of successful cross-functional collaboration between operations, sustainability, and finance teams to solve complex customer challenges', 'Your leadership philosophy for developing 10-12 direct reports while maintaining strategic oversight of national programs', "How your background aligns with Enviri's sustainability mission and their focus on innovative waste recycling solutions"]
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Enviri's specific national customer case studies and their approach to circular economy solutions
- → The company's recent sustainability reports and environmental impact metrics
- → Industry challenges in national waste/recycling program management, particularly around route optimization and regulatory compliance
- → Enviri's technology stack and how they integrate IT solutions with field operations for national accounts
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Applying with generic program management experience without specific examples from waste management, recycling, or environmental services
- Failing to demonstrate experience with the scale of managing 10-12 direct reports in a distributed/remote environment
- Overlooking the sustainability aspect of the role - not connecting program management to environmental outcomes in application materials
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!