Application Guide

How to Apply for Senior Manager, Membership Engagement

at International Economic Development Council (IEDC)

🏢 About International Economic Development Council (IEDC)

IEDC is the world's largest membership organization dedicated to economic development professionals, with nearly a century of history supporting communities globally. As a non-profit, non-partisan organization, it offers a unique opportunity to work at the intersection of professional development, community impact, and international collaboration without corporate profit motives.

About This Role

This Senior Manager role is central to enhancing member value through engagement programs, affinity groups, and peer networks within IEDC's global economic development community. You'll directly impact member retention and satisfaction by analyzing participation trends and collaborating across teams to integrate engagement into all organizational touchpoints.

💡 A Day in the Life

A typical day involves analyzing member participation data in the CRM, coordinating with the Professional Development team on integrating engagement into upcoming webinars, facilitating discussions within affinity groups, and supervising contractors developing new peer network initiatives. You might also review engagement metrics from recent campaigns and plan improvements based on member feedback.

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Interview Prep

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🎯 Who International Economic Development Council (IEDC) Is Looking For

  • Has 5-7 years of hands-on experience managing member engagement programs within non-profit or association environments, specifically with economic development or similar professional membership organizations
  • Demonstrates proven ability to analyze member behavior data using CRM systems to identify engagement gaps and opportunities for improvement
  • Possesses experience supervising staff or contractors in community management, volunteer coordination, or member experience initiatives
  • Shows collaborative experience working with marketing, professional development, and content teams to create integrated member engagement strategies

📝 Tips for Applying to International Economic Development Council (IEDC)

1

Quantify your member engagement achievements using metrics like retention rates, participation increases, or member satisfaction scores from previous association roles

2

Highlight specific experience with economic development or similar professional membership organizations, as IEDC serves a specialized professional community

3

Demonstrate your understanding of IEDC's 100-year legacy by referencing their programs, publications, or events in your application materials

4

Showcase your CRM proficiency with specific platforms commonly used in non-profit associations (like Salesforce, HubSpot, or association-specific systems)

5

Emphasize your experience creating peer networks or communities of practice, which are specifically mentioned in the job description

✉️ What to Emphasize in Your Cover Letter

['Your specific experience managing member engagement programs in non-profit or association environments, with quantifiable results', "How you've used CRM data to analyze member behavior and improve engagement strategies in previous roles", 'Your collaborative approach working across departments (marketing, professional development, content teams) to integrate member engagement', "Your understanding of IEDC's mission and how you would contribute to enhancing value for economic development professionals globally"]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → IEDC's current membership programs, publications like Economic Development Journal, and major events like the Annual Conference
  • → The organization's affinity groups and peer networks mentioned on their website to understand existing engagement structures
  • → IEDC's 100-year history and how their mission has evolved to support economic developers globally
  • → Recent IEDC initiatives or partnerships that demonstrate their current strategic direction
Visit International Economic Development Council (IEDC)'s Website →

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe a specific member engagement program you designed and implemented, including how you measured its success
2 How would you analyze IEDC's current member participation data to identify engagement gaps among different segments?
3 What strategies would you use to foster peer networks among economic development professionals across different regions?
4 How have you collaborated with professional development teams to integrate engagement into learning pathways?
5 What experience do you have supervising staff or contractors in member experience initiatives?
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⚠️ Common Mistakes to Avoid

  • Applying with only corporate customer engagement experience without demonstrating understanding of non-profit membership dynamics
  • Failing to show specific experience with professional associations or economic development communities
  • Not demonstrating data analysis skills or CRM proficiency despite these being explicitly mentioned in requirements

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to International Economic Development Council (IEDC)!

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