Senior Manager, Membership Engagement

Core responsibilities:

• Implement and oversee member engagement programs, affinity groups, and peer networks that foster connection, learning, and value across IEDC's membership
• Monitor and analyze member behavior and participation trends to identify engagement gaps and opportunities
• Collaborate with Marketing & Communications, Professional Development, and Emerging Practices teams to integrate member engagement components into content, campaigns, and learning pathways
• Supervise staff or contractors supporting engagement, communities, and member experience initiatives

This role strengthens relationships across IEDC's membership and ensures members experience tangible value from their participation, ultimately helping economic developers around the world facilitate economic well-being in their communities.

Required qualifications:

• Bachelor's degree in business, nonprofit management, communications, marketing, or related field required; equivalent combination of experience considered
• 5-7 years of experience in membership, community engagement, volunteer management, or related work within a non-profit or association environment
• Demonstrated experience managing member or customer engagement programs, peer networks, or communities of practice
• Proficient with CRM and engagement platforms; familiarity with association management systems a plus
• Supervisory experience is strongly preferred (staff, interns, or contractors)

IEDC offers a competitive salary commensurate with experience and a generous benefits program that includes:

• Health, dental, vision, term life, and disability insurance
• Paid sick and annual leave
• Federally recognized holidays
• Cell phone benefit
• 401(k) plan
• Annual professional development stipend

IEDC is a non-profit, non-partisan membership organization that, for nearly 100 years, has been helping economic developers around the world to facilitate economic well-being in their communities. It is the largest organization of its kind supporting this profession.