Senior Manager, Field Operations

• Lead and deliver medium- to large-scale field data collection projects end-to-end, with full accountability for scope, timelines, budget, and data quality.
• Drive delivery quality across the department by identifying systemic quality gaps and strengthening QA frameworks, while owning the end-to-end operationalization of SOPs.
• Directly manage Country Field Operations Managers and indirectly lead large field teams, focusing on capacity building, performance management, and fostering a high-performance culture.
• Act as a primary client contact for Field Operations for assigned projects, providing clear communication on progress, risks, data quality issues, and alignment on scope, methodology, and deliverables.

This role enables farmers worldwide to access insurance through technology, helping to insure previously uninsured populations and supporting agricultural resilience and economic stability in developing regions.

• 5–7 years of experience managing complex, multi-country projects in social enterprises, NGOs, the UN, private sector, or similar organizations.
• Strong expertise in implementing and monitoring QA processes, ensuring data integrity and operational standards are consistently met.
• Excellent organizational abilities and experience managing teams, coaching direct reports, and tracking performance to ensure high-quality outcomes across multiple geographies.
• Experience in budget management, including forecasting, reporting, and variance analysis, coupled with a focus on operational efficiency and quality delivery.

No specific compensation, perks, or culture highlights mentioned in the job description.

Pula is building systems that enable farmers worldwide to access insurance using technology, working in over 10 countries across Africa and Asia and having facilitated crop insurance cover to over 20 million farmers by 2022.