Senior Manager, CloudOps

As a Senior Manager, Cloud Operations, you will lead one of the Cloud Operations POD teams, ensuring seamless management and optimization of cloud environments across various platforms. Your key responsibilities include:

• Foster strong partnerships with clients, ensuring their cloud needs are met with excellence and efficiency
• Lead and mentor a high-performing team of Cloud focused professionals, driving engagement, accountability, and continuous learning
• Oversee 24/7 cloud operations, incident response, and service management processes to ensure high availability and rapid resolution
• Drive automation initiatives and processes to enhance operational efficiency utilizing Infrastructure as Code (IaC) tools and scripts

This role creates positive change by making IT smoother, faster, and more fun for SAP-centric organizations, empowering them with the best tools and tech to drive growth while fostering a culture of innovation and continuous improvement.

To be successful in this role, you should possess:

• 8+ years of experience in cloud operations, with at least 3 years in a leadership role
• High level understanding of AWS, Azure, or other cloud platforms, with strong knowledge of operational best practices
• Proven ability to build and lead high-performance teams, with a focus on mentorship and professional development
• High level understanding of Infrastructure as Code (IaC) principles and tools such as Terraform or AWS CloudFormation
• Excellent communication and interpersonal skills, with the ability to engage effectively with clients and internal stakeholders

Benefits include:

• Competitive salary package
• Comprehensive health and dental insurance
• Professional development opportunities
• Collaborative and supportive work environment
• Unlimited PTO
• Flexible work setup (remote/hybrid)
• People-first culture with a global mindset

Protera Technologies reimagines how SAP-centric organizations work in the cloud, bringing SAP and related applications to cloud platforms like Microsoft Azure and AWS since 1998, with a mission to make IT smoother, faster, and more fun for clients while maintaining an approachable and enjoyable work culture.