Application Guide

How to Apply for Senior Human Resources Manager - US

at Resolve to Save Lives

🏢 About Resolve to Save Lives

Resolve to Save Lives is a unique global public health organization with a mission-driven focus on preventing 100 million deaths from cardiovascular disease and improving epidemic preparedness. Unlike many NGOs, it combines public health urgency with operational excellence, offering the chance to directly contribute to life-saving work while working in a remote-first, US-based environment. Someone might want to work here to align their HR expertise with a tangible, high-impact humanitarian mission.

About This Role

This Senior HR Manager role is the operational backbone for US and global benefits, HRIS, and compliance at Resolve to Save Lives. You'll directly impact employee well-being and organizational efficiency by designing equitable global benefits strategies, ensuring flawless HRIS operation, and navigating complex multi-jurisdictional regulations. Your work ensures that the team fighting epidemics and heart disease can focus on their mission without administrative burdens.

💡 A Day in the Life

A typical day might start with analyzing benefits utilization reports from different countries to identify trends, followed by configuring a new HRIS module for leave management to ensure compliance with a new state law. You could spend the afternoon collaborating with finance on budget projections for next year's benefits strategy and fielding complex leave inquiries from managers supporting employees in crisis zones. The day wraps up with preparing documentation for an upcoming 403(b) plan audit, ensuring every detail aligns with IRS regulations.

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🎯 Who Resolve to Save Lives Is Looking For

  • Has 8+ years of hands-on HR experience specifically in benefits administration, payroll, and HRIS configuration (not just generalist experience), preferably with systems like BambooHR, Workday, or similar.
  • Possesses proven experience administering benefits for a global NGO, understanding the unique challenges of equity, cost, and compliance across different countries (not just multinational corporations).
  • Demonstrates meticulous knowledge of U.S. federal, state, and local employment laws (especially regarding leaves, health plans, and 403(b) retirement plans common in NGOs) and can cite specific regulations like ERISA, FMLA, and state-specific mandates.
  • Is a strategic problem-solver who can use benchmarking data and utilization trends to make benefits recommendations that balance employee needs with the budget constraints of a non-profit organization.

📝 Tips for Applying to Resolve to Save Lives

1

Quantify your impact in previous roles: Instead of 'managed benefits,' write 'Reduced benefits costs by 15% through vendor renegotiation while maintaining coverage for 500+ employees across 10 countries.'

2

Explicitly mention your experience with 403(b) retirement plans and compliance for non-profits, as this differs from corporate 401(k) plans and is highly relevant to Resolve to Save Lives.

3

Tailor your resume to highlight global NGO experience; if you've worked with organizations like the Red Cross, Doctors Without Borders, or similar, emphasize the cross-cultural and regulatory complexities you managed.

4

In your application materials, use language from their mission ('prevent 100 million deaths,' 'make the world safer from epidemics') to show you understand and are motivated by their specific goals, not just any HR role.

5

Prepare a brief statement on how you would approach designing a benefits strategy that ensures equity between US-based remote staff and international field staff, as this is a core responsibility mentioned in the job description.

✉️ What to Emphasize in Your Cover Letter

["Explain your direct experience with global benefits administration in an NGO context, detailing how you've handled compliance and equity across different geographies.", 'Describe a specific achievement related to HRIS implementation or optimization, focusing on how it improved data accuracy or employee self-service.', "Articulate your understanding of Resolve to Save Lives' mission and how your HR expertise can support their public health goals by ensuring a seamless, compliant employee experience.", "Highlight your proactive approach to regulatory compliance, mentioning specific laws (e.g., ACA, ERISA, state leave laws) and how you've managed audits or reporting in past roles."]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Deep dive into Resolve to Save Lives' specific programs, such as their 'Epidemic Preparedness' or 'Cardiovascular Health' initiatives, to understand the operational context of the employees you'll support.
  • → Research their organizational structure and size (using sources like their annual report or IRS Form 990) to gauge the scale of HR operations and potential challenges.
  • → Look into the leadership team, especially the CEO (Dr. Tom Frieden) and any HR leadership, to understand the organizational culture and priorities mentioned in their public communications.
  • → Review industry-specific HR challenges for global health NGOs, such as managing benefits for employees in high-risk locations or during epidemic responses.
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💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk us through how you would conduct a benefits benchmarking analysis for a global NGO like ours, considering both competitiveness and budget constraints.
2 Describe a time you had to configure or troubleshoot a complex HRIS issue. What was the problem, your action, and the outcome for data integrity or user experience?
3 How do you stay current with changing employment laws across multiple U.S. states, and can you give an example of how you've implemented a compliance change?
4 Discuss your experience managing leave accommodations, particularly for complex or overlapping leave types (e.g., FMLA, ADA, state-specific leave) in a remote work environment.
5 How would you balance the need for a competitive benefits package with the fiscal responsibility required in a non-profit organization like Resolve to Save Lives?
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⚠️ Common Mistakes to Avoid

  • Submitting a generic resume that doesn't specifically highlight benefits, HRIS, and compliance experience—this role is highly specialized, not a general HR manager position.
  • Failing to demonstrate knowledge of non-profit HR specifics, such as 403(b) plans or grant-funded position compliance, which suggests a lack of relevant sector experience.
  • Overemphasizing corporate HR experience without connecting it to the mission-driven, budget-conscious environment of a global public health NGO like Resolve to Save Lives.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Resolve to Save Lives!

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