Senior Data Analyst (12 Months Fixed Term)

• Generate analysis and reporting to drive data-driven decisions across CRM and commercial, helping to discover actionable plans.
• Develop a deep understanding of business processes and data sources, proactively using them to generate recommendations.
• Collaborate with analysts, data scientists, marketing managers, and commercial leads on ML models, data artifacts, and analytical products.
• Encourage data-driven decision making by providing ad-hoc performance reporting and testing outcomes in CRM activities.

This role helps OVO Energy understand its customers better and guide them on the path to zero carbon, directly contributing to solving the climate crisis by enabling personalized, timely customer interventions that promote decarbonization.

• Quantitative background (degree or equivalent) and proven experience solving complex problems with a customer-centric focus.
• Excellent presentation and communication skills, able to articulate complex results to non-technical audiences using visualization software such as Looker and Tableau.
• Strong SQL and code interrogation skills.
• Statistical knowledge including experimental statistics, sampling principles, significance, and A/B testing.

Salary between £50,000 and £60,000, on-target bonus of 15%, 9% Flex Pay (4% auto-enrolled into pension, 5% flexible), 34 days holiday, healthcare cash plan or private medical insurance, critical illness cover, life assurance, gym membership, travel insurance, extra holiday buying, discount dining, home & tech loans, up to £400 towards OVO Energy plan, discounts on solar, smart thermostats, EV chargers, ultra-low emission car leasing, cycle to work scheme, public transport season ticket loans.

OVO Energy is on a mission to solve one of humanity's biggest challenges, the climate crisis, through its Plan Zero goal. The CRM team within Commercial maximizes customer relationships to help OVO become Britain's decarbonisation partner.