Senior Consultant

The main responsibilities of a Senior Consultant are:

• Project Management: Manage project teams, oversee deliverables and ensure quality output among consultants, developers, configuration specialists, and project managers. Produce project timelines, track budgets, manage project deliverables and communicate status updates frequently to internal and external stakeholders in a timely manner.
• Solution Management: Design and lead complex Salesforce projects for mid- to large-sized nonprofits, foundations and housing sector organizations. Architect and scope high-quality Salesforce.com solutions from unique client requirements. Configure Salesforce for business processes using all declarative means, including Flows.
• Client Relationship Management: Communicate with stakeholders in a manner that demonstrates North Peak's professionalism and personality. Ensure clients are happy with North Peak's ongoing service by being responsive and providing thoughtful and contextual advice.
• General: Share knowledge and experience through blog posts, webinars, documentation and other outlets. Learn new methodologies and improve company standards. Participate as needed in business development activities including: scoping projects, reviewing proposals, and engagement with prospective clients.

This role creates positive change by empowering nonprofit, philanthropic, and affordable housing sector organizations with strategic advising and technical expertise through Salesforce solutions, helping them achieve their missions more effectively.

Our Senior Consultants need a diverse skillset to be successful in this role. Candidates must show proven ability in the following areas:

• Technical and Project Management Skills: Demonstrate clear written and verbal communication skills. Project management skills, including leading project teams, overseeing budgets and owning project timeline and deliverables. Experience in Salesforce CRM Consulting and business solutions. Hands-on experience with data maintenance tools, third-party application integrations with Salesforce, and quality assurance/testing.
• Interpersonal and Leadership Skills: Strong problem solving and troubleshooting skills. Commitment to high quality on all technical work. Excellent customer/client service. Show attention to detail and follow-through. Strong analytical skills. Organizational and time management skills.
• Qualifications: 5+ years of Salesforce.com platform experience. Salesforce Certified Admin, Nonprofit Cloud Consultant, Sales Cloud Consultant at a minimum and other advanced SF certifications required. 3+ full life cycle Salesforce implementations with budgets of 400+ hours. 4+ years experience consulting to mid- to large- nonprofit, philanthropic or housing sector organizations on CRM solutions and related integrated technology.

No specific compensation, perks, or culture highlights mentioned in the description.

North Peak Solutions is a growing, diversified Salesforce consulting firm that empowers nonprofit, philanthropic, and affordable housing sector organizations of all types with strategic advising and technical expertise.