Senior Client Success Manager

• Own client success for a portfolio of utility clients, managing P&L, driving ARR growth, and serving as primary escalation point.
• Drive results and strategy by collaborating with internal stakeholders to develop and execute strategic initiatives for the Central Region.
• Ensure seamless program operations by collaborating with Sales, improving tools/processes, tracking renewals/upsells, and reporting on key metrics.
• Be a trusted advisor and effective communicator, guiding clients through key decisions and maintaining consistent communication with stakeholders.

This role helps utilities and their customers create a clean, distributed energy future by enabling virtual power plants that stabilize the grid and increase renewable energy penetration, directly contributing to climate change mitigation.

• BS or BA degree and 5-7+ years of professional experience in consulting, technology services, or client success.
• Experience working in or with renewable energy, utilities, and grid services or adjacent industries required.
• Excellent communication skills and ability to describe complex technical topics succinctly.
• Analytical, creative, and curious mind with confidence in numbers and spreadsheets.

EnergyHub offers a generous benefits package including 100% paid medical for employees, 401(k) with employer match, casual environment, flexible schedule, fully stocked fridge and pantry, free Citi Bike membership, secure bike rack, gym subsidy, paid parental leave, and education assistance program. Base salary range: $110,000 - $130,000 USD.

EnergyHub empowers utilities and their customers to create a clean, distributed energy future by turning smart devices into virtual power plants that stabilize the grid and enable higher penetration of solar and wind power.