Senior Account Manager — Talent Community

• Manage and grow relationships with transit agency clients, ensuring high satisfaction and retention.
• Drive account expansion and upsell opportunities for Swiftly's SaaS platform.
• Serve as the primary point of contact for assigned accounts, coordinating with internal teams to deliver value.

This role helps transit agencies improve service reliability and efficiency, leading to increased ridership and more sustainable urban mobility.

• Experienced account manager with a background in SaaS, public sector, or transit technology.
• Proven track record of managing complex client relationships and driving growth.
• Passionate about mobility, sustainability, or mission-oriented projects with real-world impact.

Competitive salary, equity compensation, medical/dental/vision, retirement with employer match, FSA, home office setup reimbursement, monthly cell/internet reimbursement, monthly 'Be Well' stipend, flexible PTO, flexible work environment, 16 paid holidays, 12 weeks paid parental leave.

Swiftly is a transit data platform that helps over 200 transit agencies in 12 countries improve on-time performance and passenger information accuracy, making cities move more efficiently.