Senior Account Manager (f/m/x) - remote

• Take ownership of a diverse seller portfolio of around 350 partners, while directly managing a core group of 10–15 key accounts with the highest strategic potential
• Build and maintain strong, trust-based relationships with sellers, acting as their go-to partner while always representing refurbed’s priorities and marketplace standards
• Track and analyze the performance of your entire seller portfolio, identifying growth levers and translating data-driven insights into actionable plans
• Guide sellers through our marketplace processes, ensuring strong performance and enabling them to scale effectively across countries, categories, and products

This role contributes to making consumption more sustainable by growing the marketplace for refurbished products, which reduces CO2 emissions and empowers customers to buy products up to 40% cheaper.

• You hold a university degree, with 2+ years of experience in Account Management, ideally with marketplace and/or retail businesses
• You command English & German. Italian, French or Spanish are beneficial
• Proven experience in managing and growing accounts, driving performance improvements, and coordinating operational projects with a hands-on mentality and entrepreneurial mindset
• You are passionate about working with people and can effectively communicate, influence, and build trust with stakeholders at different levels

• Fully remote setting with possibility to work from office in Vienna
• Two months of workation per year
• Dedicated learning budget for courses, conferences, or other learning opportunities
• Private sessions with experts for personal growth and mental health through Likeminded partnership
• Internal workshops for skill development
• Flexible working hours with ability to self-organize
• Office weeks three times a year with team-building events and on-site workshops
• Dog-friendly office
• Flat hierarchies and feedback-oriented culture

refurbed is Europe's fastest-growing marketplace for refurbished products, active in 12 European countries, with a mission to empower customers to buy products up to 40% cheaper while making a substantial impact on reducing CO2 emissions to make consumption more sustainable.