Application Guide

How to Apply for Senior Account Manager

at Aurora Solar

🏢 About Aurora Solar

Aurora Solar is an award-winning AI-driven platform that has designed millions of solar projects, empowering solar professionals to sell, design, and install arrays at scale. Named a top remote company for 2025 and a Certified Green Business, Aurora combines cutting-edge technology with a mission to make solar adoption simple and predictable.

About This Role

As a Senior Account Manager, you will partner with solar installers, EPCs, and developers post-sale to drive product adoption, retention, and expansion. Your impact lies in helping customers achieve meaningful business outcomes with Aurora’s platform, directly contributing to the global transition to solar.

💡 A Day in the Life

A typical day might start with a check-in on customer health scores, followed by a call with a solar developer to review their project pipeline and identify opportunities for deeper platform usage. Afternoon could involve a cross-functional meeting with product and support teams to advocate for customer needs, then preparing a quarterly business review for a key account.

🎯 Who Aurora Solar Is Looking For

  • Proven experience in account management within the solar or renewable energy industry, with a track record of retaining and growing enterprise accounts.
  • Deep understanding of solar installation workflows (residential/commercial) and the challenges faced by solar professionals.
  • Strong commercial acumen combined with technical aptitude to align Aurora’s software capabilities with customer growth strategies.
  • Excellent communication and relationship-building skills, with the ability to navigate complex customer needs and drive product adoption.

📝 Tips for Applying to Aurora Solar

1

Highlight specific examples of how you've driven product adoption or expanded accounts in the solar industry, using metrics where possible.

2

Tailor your resume to emphasize experience with solar installers, EPCs, or developers, and mention familiarity with design or sales software.

3

In your cover letter, connect your personal passion for sustainability with Aurora’s mission of 'solar for all'.

4

Research Aurora’s product features (e.g., AI design, sales tools) and mention how you’ve helped customers leverage similar tools.

5

Mention any experience with remote work or distributed teams, as Aurora is a remote-first company.

✉️ What to Emphasize in Your Cover Letter

['Your understanding of the solar industry’s pain points and how you’ve solved them for customers.', 'Specific examples of retaining or expanding accounts, especially with solar companies.', 'Alignment with Aurora’s mission and your passion for accelerating solar adoption.', 'Your ability to combine commercial strategy with technical product knowledge.']

Generate Cover Letter →

🔍 Research Before Applying

To stand out, make sure you've researched:

  • Read Aurora’s blog or case studies to understand how their platform impacts solar businesses.
  • Review their product features, especially AI-driven design and sales tools, to speak knowledgeably.
  • Check their recognition as a top remote company and Certified Green Business to understand their culture.
  • Look up recent news or partnerships in the solar software space to show industry awareness.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through how you would onboard a new solar installer customer and drive adoption of Aurora’s platform.
2 Describe a time you retained a struggling account—what steps did you take?
3 How do you stay updated on solar industry trends and regulations?
4 Explain how you would handle a customer who is considering a competitor’s software.
5 How would you collaborate with Aurora’s sales and product teams to address customer feedback?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Don’t focus solely on sales metrics—emphasize retention, adoption, and customer success instead.
  • Avoid generic statements about renewable energy; show specific knowledge of solar installation challenges.
  • Don’t neglect to mention remote work experience; Aurora values self-starters in a distributed environment.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Aurora Solar!