Application Guide
How to Apply for Roaming and OCPI Partner Manager - 12 month FTE
at Charge Point
🏢 About Charge Point
ChargePoint operates the world's largest open EV charging network, uniquely positioning itself as a neutral platform that connects drivers, businesses, and utilities. Working here means contributing directly to the acceleration of electric vehicle adoption across Europe, with a company that has deployed more charging spots than any competitor. Their open network approach creates a collaborative ecosystem rather than a walled garden, making this role particularly impactful for someone passionate about sustainable transportation infrastructure.
About This Role
This 12-month FTE role focuses on managing roaming partnerships and OCPI integrations across Europe, serving as the bridge between ChargePoint's software solutions and external partners like CPOs and eMSPs. You'll be troubleshooting technical issues post-launch, creating training materials for customer experience teams, and ensuring seamless operation of third-party integrations. This position is critical because roaming partnerships directly expand ChargePoint's network coverage and driver accessibility across Europe.
💡 A Day in the Life
Your day typically starts by checking Kibana dashboards for overnight integration issues with European roaming partners, then joining a standup with the software development team to discuss priority technical problems. You might spend the morning analyzing Snowflake data to identify patterns in partner connectivity issues, then create a Tableau report for leadership before an afternoon meeting with a German CPO partner to troubleshoot OCPI synchronization problems. Throughout the day, you'll field escalations from the customer experience team, updating training materials based on recurring issues while coordinating with engineering on long-term fixes.
🚀 Application Tools
🎯 Who Charge Point Is Looking For
- Has 3+ years in B2B technical roles within SaaS, automotive, or CleanTech, with hands-on experience using Snowflake, Tableau, Kibana, Postman, and SQL for troubleshooting
- Demonstrates proven ability to analyze and resolve complex technical integration issues between different software systems, particularly with OCPI or similar protocols
- Possesses exceptional English communication skills with the ability to translate technical problems into clear explanations for both engineers and non-technical stakeholders
- Has experience managing partner relationships in European markets, with German or French language skills being a significant advantage for regional partner interactions
📝 Tips for Applying to Charge Point
Quantify your experience with OCPI or similar roaming protocols - mention specific integrations you've managed or technical issues you've resolved between charging networks
Highlight any European market experience, especially with eMSPs or CPOs, and mention if you've worked with National Access Points in any EU countries
Create a portfolio section showcasing your experience with the specific tools mentioned: include examples of dashboards you've built in Tableau, queries in Snowflake/SQL, or API testing in Postman
Reference ChargePoint's open network philosophy in your application materials, showing you understand their collaborative approach versus closed charging networks
If you have German or French language skills, explicitly state your proficiency level and provide examples of using these languages in technical partner management contexts
✉️ What to Emphasize in Your Cover Letter
['Describe specific experience managing technical partnerships in the EV charging, automotive, or energy sectors, particularly with post-launch issue resolution', "Explain how you've bridged technical teams with customer experience or partner teams in previous roles, providing concrete examples of training materials or escalation processes you developed", "Demonstrate understanding of ChargePoint's European expansion strategy and how roaming partnerships contribute to their network growth", "Highlight your analytical approach to troubleshooting integration issues, mentioning specific tools (Snowflake, Kibana, etc.) you've used to monitor and resolve partner problems"]
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Study ChargePoint's existing European roaming partners and their OCPI implementation - understand which eMSPs and CPOs they currently integrate with
- → Research the European EV charging regulatory landscape, particularly regarding National Access Points and roaming requirements in key markets like Germany, France, and the UK
- → Understand ChargePoint's software solutions (especially their eMSP and CMS roles) and how they differ from competitors' approaches
- → Review recent ChargePoint announcements about European expansion and partnership developments to understand their strategic priorities
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Submitting a generic application that doesn't specifically address OCPI, roaming partnerships, or the European EV charging market context
- Focusing only on technical skills without demonstrating partner management or cross-functional collaboration experience with customer experience teams
- Failing to show understanding of ChargePoint's open network model and how it differs from closed charging networks operated by automotive manufacturers or utilities
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!