Risk Management and Compliance Lead

This role will be part of team that ensure the design, implementation, and evolution of a robust compliance and controls framework across GBS. This role is central to ensuring that Global Business Services operates in accordance with all relevant laws, regulations, and internal policies, including Sarbanes-Oxley (SOX). The ‘Risk Management and Compliance Lead’ will report to the ‘Head of Risk Management & Compliance - GBS’, partner with staff across all functional Finance and HR towers and align closely with GBS Project Teams to embed controls into transformation and digitization initiatives.

Risk Assessment and Mitigation

• Perform GBS-wide compliance risk assessments and control mapping.
• Partner with the business to prepare and maintain SOX narratives and control documentation for GBS processes and perform testing to ensure compliance.
• Partner with staff across all functional Finance and HR towers to embed controls into standard processes and to ensure ongoing operational compliance.
• Prepare regular reporting to advise the ‘Head of Risk Management & Compliance – GBS’ and the GPO/SDLs on risk mitigation actions and control execution gaps.

Training and Communication

• Design and deliver training programs tailored to compliance requirements across all GBS towers.
• Ensure consistent communication of policy updates and new control expectations across GBS teams.
• Create compliance toolkits to support GBS coaching programs.

Auditing and Compliance Monitoring

• Plan, perform and execute periodic compliance audits and self-assessments.
• Oversee a self-testing program across all functional towers to proactively identify, remediate and track closure of control gaps before internal/external audits.
• Support the tower teams on self-assessments findings, interpreting results and mitigation plans.
• Track trends across self-testing outcomes and escalate systemic issues.
• Monitor real-time compliance across all delivery hubs and flag emerging issues.
• Partner with internal and external auditors to ensure compliance with relevant local regulatory requirements.

Change & Project Compliance Integration

• Identify and implement changes that generate efficiencies and foster a culture of continuous improvement.
• Participate in GBS-led projects (automations, transitions) to ensure compliance and control design from the start.
• Review compliance frameworks for new tools and workflows.
• Align with the ‘Head of Risk Management & Compliance – GBS’ to ensure process design changes meet compliance requirements.

This role will be part of team that ensure the design, implementation, and evolution of a robust compliance and controls framework across GBS. This role is central to ensuring that Global Business Services operates in accordance with all relevant laws, regulations, and internal policies, including Sarbanes-Oxley (SOX). The ‘Risk Management and Compliance Lead’ will report to the ‘Head of Risk Management & Compliance - GBS’, partner with staff across all functional Finance and HR towers and align closely with GBS Project Teams to embed controls into transformation and digitization initiatives.

Risk Assessment and Mitigation

• Perform GBS-wide compliance risk assessments and control mapping.
• Partner with the business to prepare and maintain SOX narratives and control documentation for GBS processes and perform testing to ensure compliance.
• Partner with staff across all functional Finance and HR towers to embed controls into standard processes and to ensure ongoing operational compliance.
• Prepare regular reporting to advise the ‘Head of Risk Management & Compliance – GBS’ and the GPO/SDLs on risk mitigation actions and control execution gaps.

Training and Communication

• Design and deliver training programs tailored to compliance requirements across all GBS towers.
• Ensure consistent communication of policy updates and new control expectations across GBS teams.
• Create compliance toolkits to support GBS coaching programs.

Auditing and Compliance Monitoring

• Plan, perform and execute periodic compliance audits and self-assessments.
• Oversee a self-testing program across all functional towers to proactively identify, remediate and track closure of control gaps before internal/external audits.
• Support the tower teams on self-assessments findings, interpreting results and mitigation plans.
• Track trends across self-testing outcomes and escalate systemic issues.
• Monitor real-time compliance across all delivery hubs and flag emerging issues.
• Partner with internal and external auditors to ensure compliance with relevant local regulatory requirements.

Change & Project Compliance Integration

• Identify and implement changes that generate efficiencies and foster a culture of continuous improvement.
• Participate in GBS-led projects (automations, transitions) to ensure compliance and control design from the start.
• Review compliance frameworks for new tools and workflows.
• Align with the ‘Head of Risk Management & Compliance – GBS’ to ensure process design changes meet compliance requirements.

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