Regional Manager, Customer Success (D&I - APJ)

• Lead and develop a growing team of Customer Success Managers (CSMs) in the Asia region.
• Serve as the senior customer success contact, acting as executive sponsor for customers and driving value and satisfaction.
• Co-own renewal and expansion targets for the region, working with CSMs and Sales to meet or exceed goals.

This role ensures that defense and intelligence customers in the Asia region derive maximum value from Planet's satellite data, enabling better decision-making for environmental, humanitarian, and security challenges.

• 10-15 years of customer-facing experience (Customer Success, account management, or consulting) with strong relationship-building and problem-solving skills.
• Firm grounding in defense industries (sales, business development, program/project management).
• Experience in intelligence collection (space-based or geospatial ISR) and intelligence analysis/dissemination.
• Direct management experience and exceptional communication, negotiation, and presentation skills.

• Paid time off including vacation, holidays, and company-wide days off
• Employee Wellness Program
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and LinkedIn Learning access
• Equity
• Volunteering Paid Time Off

Planet designs, builds, and operates the largest constellation of imaging satellites, delivering daily satellite data to commercial, environmental, and humanitarian sectors to help solve global challenges.