Application Guide

How to Apply for Regional case manager (South)

at Brake

🏢 About Brake

Brake is the UK's leading road safety charity, operating the National Road Victim Service (NRVS) since 1995. What makes Brake unique is its dual mission: providing trauma-informed support to victims of road collisions while actively campaigning to prevent future tragedies. Working here means contributing to a nationally acclaimed service that directly impacts lives during their most vulnerable moments.

About This Role

As Regional Case Manager (South), you'll manage and deliver Brake's trauma-informed support services to road collision victims across southern England. This part-time remote role involves coordinating casework, providing emotional and practical support to bereaved or injured individuals, and ensuring the NRVS reaches those most in need. Your work directly contributes to Brake's mission of creating an enduring legacy of support for road victims.

💡 A Day in the Life

A typical day involves reviewing new referrals from the southern region, conducting remote check-ins with existing clients, coordinating with other support services, and documenting case progress. You might spend time researching local resources for a family, preparing support materials for someone recently bereaved, and participating in team meetings to discuss service improvements—all while managing the emotional weight of supporting people through life-altering trauma.

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Interview Prep

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🎯 Who Brake Is Looking For

  • Experience in trauma-informed care, bereavement support, or case management within social services, healthcare, or victim support sectors
  • Strong emotional resilience and ability to manage sensitive cases while working independently in a remote setting
  • Excellent organizational skills to handle multiple cases and coordinate services across the southern region
  • Understanding of the profound impact road collisions have on individuals and families, with genuine commitment to Brake's dual mission of support and prevention

📝 Tips for Applying to Brake

1

Highlight any experience with remote case management or supporting vulnerable clients in non-traditional settings

2

Demonstrate specific knowledge of trauma-informed approaches and how you've applied them in previous roles

3

Reference Brake's specific statistics (like 'every 20 minutes someone is killed or seriously injured') to show you've researched their impact

4

Emphasize your ability to work flexible hours since this is 'not the average 9 to 5' role

5

Connect your experience directly to road victim support or similar trauma work rather than generic case management

✉️ What to Emphasize in Your Cover Letter

['Your understanding of trauma-informed support and how it applies to road collision victims specifically', 'Experience managing cases remotely and maintaining service quality without direct supervision', "Why Brake's dual mission (support + prevention) resonates with you personally and professionally", "How you've previously supported individuals through traumatic bereavement or serious injury"]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Brake's National Road Victim Service structure and clinical development approach
  • → Recent Brake campaigns and their impact on road safety policy
  • → Statistics and reports about road collision victims in the southern England region
  • → Testimonials or case studies from Brake service users to understand their support model

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe your approach to managing a complex case involving traumatic bereavement from a road collision
2 How would you ensure quality service delivery while working remotely across the southern region?
3 What do you know about Brake's National Road Victim Service and its clinical development?
4 How would you handle the emotional demands of supporting multiple families affected by road tragedies?
5 What experience do you have with coordinating services across different agencies for victim support?
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⚠️ Common Mistakes to Avoid

  • Treating this as generic case management without addressing the specific trauma of road collisions
  • Focusing only on administrative aspects rather than the emotional support component
  • Not demonstrating understanding of remote work challenges in sensitive support roles

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Brake !

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