Application Guide

How to Apply for Recovery and Wellbeing Coach

at Pact Group

🏢 About Pact Group

Pact Group is a leader in the circular economy, creating innovative packaging, reuse, and recycling solutions that reduce environmental impact. Working here means contributing to sustainable practices while being part of a forward-thinking organization that values employee wellbeing as part of its operational excellence.

About This Role

As a Recovery and Wellbeing Coach at Pact Group, you'll manage end-to-end injury and compensation claims while developing tailored recovery plans for employees. This role is impactful because you'll directly support workforce health in a complex manufacturing environment, ensuring employees return to work safely and sustainably.

💡 A Day in the Life

A typical day involves reviewing new injury reports, coordinating with healthcare providers on treatment plans, and meeting with managers to discuss employee recovery progress. You'll also document claims, ensure legislative compliance, and design early intervention strategies to support sustainable return-to-work outcomes.

🎯 Who Pact Group Is Looking For

  • Has 5+ years of hands-on experience managing injuries and claims in manufacturing or similar operational settings
  • Demonstrates deep knowledge of state-based workers compensation laws and can navigate legislative requirements confidently
  • Possesses exceptional interpersonal skills to engage daily with employees, managers, clinicians, and external partners
  • Is highly organized with meticulous attention to detail, capable of managing multiple cases and stakeholders simultaneously

📝 Tips for Applying to Pact Group

1

Highlight specific experience with manufacturing or complex operational environments in your resume, not just general recovery management

2

Quantify your impact in previous roles (e.g., 'reduced return-to-work time by X%' or 'managed Y claims annually')

3

Research Pact Group's circular economy initiatives and mention how employee wellbeing aligns with their sustainability mission

4

Tailor your application to emphasize both injury management expertise and stakeholder coordination skills

5

Include examples of early intervention programs you've coordinated, such as onsite physiotherapy or similar initiatives

✉️ What to Emphasize in Your Cover Letter

["Your experience in manufacturing or complex operational environments and how it prepares you for Pact Group's setting", "Specific knowledge of workers compensation legislation and how you've applied it in previous roles", 'Examples of successful stakeholder engagement with employees, managers, and healthcare providers', "How your approach to recovery management aligns with Pact Group's focus on sustainability and employee wellbeing"]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • Pact Group's circular economy model and specific packaging/recycling initiatives
  • The company's sustainability reports and employee wellbeing programs
  • Workers compensation legislation in the state where you'll be primarily operating
  • Recent news about Pact Group's operational expansions or workplace initiatives

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe your experience managing both work-related and non-work-related injuries in a manufacturing environment
2 How do you stay current with state-based workers compensation legislation changes?
3 Walk us through your process for developing a tailored recovery plan from initial assessment to return-to-work
4 Give an example of a challenging stakeholder situation (e.g., with a clinician or manager) and how you resolved it
5 How would you coordinate early intervention initiatives like onsite physiotherapy in a remote work setting?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Applying with only healthcare or office-based recovery experience without manufacturing/operational context
  • Failing to demonstrate specific knowledge of workers compensation legislation
  • Presenting as purely administrative rather than showing proactive stakeholder engagement skills

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Pact Group!