Reach Out & Read National Books Operations Manager

Core responsibilities:

• Own the full-cycle book order management process—from placement through delivery and reconciliation—that keeps books flowing to 6,500 clinic sites and reaching 4.6 million children annually
• Manage high volume efficiently: Handle fluctuating order volumes across seasons while maintaining regular coordination with vendors and internal stakeholders
• Reconcile invoices monthly: Pull incoming invoices, match them against purchase orders, and ensure every dollar is accounted for
• Maintain accurate records: Update and manage year-to-date master Excel sheet with all book orders and purchase orders, ensuring data integrity

This role ensures books reach 4.6 million children annually through 6,500 clinic sites, giving young children—particularly those from marginalized backgrounds—a foundation for success through early literacy and healthy parent-child relationships.

Required qualifications:

• At least 3 years of order processing, procurement, or purchasing experience in any industry (books/publishing, warehouse, or supply chain backgrounds preferred)
• Advanced MS Excel proficiency—formulas, functions, VLOOKUP, pivot tables, data tables; comfortable inheriting and troubleshooting complex existing spreadsheets
• Meticulous attention to detail with a natural drive to spot errors and make numbers match; questions discrepancies until resolved
• Solution-oriented, proactive mindset where you see problems and immediately think through solutions
• Strong communication skills (written and verbal) to coordinate clearly with vendors, internal colleagues, affiliate staff, and leadership

The salary range for this position is $68,000-73,000, commensurate with experience. Reach Out and Read offers a robust benefits package including medical, dental, and vision insurance, a 401(k) retirement plan with match, paid time off, and more.

Reach Out and Read gives young children a foundation for success by integrating evidence-based reading programs into pediatric care, reaching 4.6 million children annually—half of whom identify as BIPOC and two thirds from low-income families—with the goal of serving 10 million children by 2030.