Mission

What you will drive

Coordinate and respond to suspected malpractice or maladministration
Conduct thorough, impartial investigations, including interviews and unannounced centre visits
Analyse evidence, assessment records and documentation
Produce clear, robust, evidence-based reports suitable for scrutiny panels
Recommend sanctions and remedial actions where required
Present findings to internal stakeholders and support follow-up actions
Identify risks, patterns and systemic issues, feeding into continuous improvement work
Lead and deliver investigations into centre, learner and provider activity
Gather, authenticate and evaluate digital and paper-based evidence
Write high-quality, defensible investigation reports
Conduct interviews and fact-finding activity
Maintain accurate and secure records
Contribute to regulatory compliance and quality assurance
Support standardisation and peer review processes
Recent experience as an External Quality Assurer
Strong background in quality assurance and regulatory compliance
Experience conducting investigations and applying Ofqual/JCQ frameworks
Excellent analytical, evaluative and report-writing skills
Ability to work independently and manage multiple cases
Confidence engaging with centres and stakeholders professionally
High attention to detail and commitment to procedural accuracy
Interviews will be held remotely and arranged as soon as suitable candidates are identified.
CV only, no cover letter required
ASAP – applications will be reviewed on a rolling basis

Quality Manager

Mission