Quality and Continuous Improvement Field and Service Specialist

• Coordinate Installation and Commissioning, product and systems reliability requirements in alignment with Global Quality & Operations and Product Reliability Program initiatives
• Ensure proper and timely coordination for resolution of Installation, Commissioning, warranty and after sales processes, product and equipment failures
• Integrate Quality Management System and Continuous Improvement methodologies within the Service department and serve as generator and coordinator of ideas for improvements
• Provide daily support to service team in process and product quality matters and coordinate resources for quality and reliability improvements

This role contributes to improving energy infrastructure reliability and safety through quality management and continuous improvement initiatives, supporting sustainable energy solutions.

• Completion of University degree in Engineering (preferably Electrical or Electro-Mechanical Engineering)
• 3 or more years of reliability experience in continuous process manufacturing environments
• Experience with Quality tools, Continuous Improvement Lean and Six Sigma initiatives and projects
• Experience facilitating Root Cause and Failure Analysis and familiarity with condition monitoring tools

Health Care: medical (PPO, CDHP with HSA, HMO), dental, and vision

Financial Wellbeing: 401(k) with generous match, life and disability insurance

Family Care: legal, pet, auto, home, identity theft support, and adoption assistance

Work-Life: enhanced leave programs including parental, adoption, vacation, and holiday

Employee Engagement and Development: ERGs, tuition reimbursement, and more

Hitachi Energy is focused on advancing a sustainable energy future through innovative technologies and solutions for power systems and infrastructure.