Application Guide

How to Apply for Project Manager, Problem Gambling Helplines

at Health Resources in Action, Inc.

🏢 About Health Resources in Action, Inc.

Health Resources in Action, Inc. (HRiA) is a unique non-profit that takes a systems-level approach to public health, focusing on solving complex challenges of access and equity rather than just delivering services. They work at the intersection of health and social systems, making them particularly relevant for someone passionate about addressing root causes of health disparities. Their collaborative, consultative approach means you'd be working on innovative solutions rather than maintaining traditional programs.

About This Role

This Project Manager role specifically oversees problem gambling helplines, managing everything from technology partnerships to stakeholder engagement while ensuring contract compliance. You'll be directly responsible for guiding programmatic and fiscal progress of helpline operations, making this role impactful because you're managing critical access points for vulnerable populations. Your work directly supports individuals struggling with gambling addiction while contributing to systemic solutions in behavioral health.

💡 A Day in the Life

A typical day might involve reviewing Asana tasks to prioritize helpline operations, meeting with technology partners about system updates, preparing progress reports for funders, and coordinating with subcontractors on service delivery. You'd balance programmatic oversight with fiscal monitoring while ensuring all activities align with health equity principles and contract requirements.

🚀 Application Tools

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Interview Prep

Practice questions for this role

🎯 Who Health Resources in Action, Inc. Is Looking For

  • Has 5+ years managing behavioral health programs with specific experience in substance use, problem gambling, or helpline/contact center operations
  • Demonstrates practical understanding of health and racial equity principles, able to articulate how racism functions as a public health crisis in their previous work
  • Possesses proven experience managing subcontractors and technology partners in a remote environment while maintaining fiscal oversight
  • Has exceptional communication skills specifically for engaging diverse stakeholders including funders, team members, and vulnerable populations

📝 Tips for Applying to Health Resources in Action, Inc.

1

Explicitly mention your experience with Asana or similar project management tools in your resume, as this is specifically called out in the job description

2

Highlight any experience with contract compliance and progress reporting for government or foundation funders, which is a core responsibility

3

Include specific examples of how you've advanced health equity in previous roles, not just general statements about believing in equity

4

Demonstrate your understanding of problem gambling as a behavioral health issue by referencing current trends or evidence-based approaches

5

Show remote work proficiency by mentioning how you've successfully managed distributed teams or subcontractors in virtual environments

✉️ What to Emphasize in Your Cover Letter

['Your specific experience managing helplines or contact centers in behavioral health settings', "Examples of how you've used project management tools like Asana to manage multiple priorities and ensure timeline adherence", "Your understanding of HRiA's systems-level approach to public health and how your experience aligns with their collaborative model", "Concrete ways you've advanced racial equity in previous program management roles"]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → HRiA's current projects and initiatives related to behavioral health or substance use (check their website and recent announcements)
  • → The specific problem gambling helpline landscape in the U.S. and evidence-based practices in this field
  • → HRiA's stated commitment to racial equity and how they operationalize this in their work
  • → The funding landscape for problem gambling programs (likely state contracts or foundation grants) to understand compliance requirements
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💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you manage competing priorities between technology partners, subcontractors, and funder requirements for the helpline?
2 Describe your experience preparing progress reports and ensuring contract compliance in previous roles
3 How have you incorporated health equity principles into program management decisions?
4 What strategies would you use to monitor and guide the work of remote subcontractors and technology partners?
5 How do you stay current on evidence-based practices for problem gambling intervention and helpline operations?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Using generic project management examples without specific behavioral health or helpline context
  • Failing to demonstrate understanding of health equity beyond surface-level statements
  • Not showing familiarity with the unique challenges of managing subcontractors and technology partners in remote settings

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Health Resources in Action, Inc.!

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