Project Manager, Problem Gambling Helplines

Core responsibilities:

• Developing and implementing flexible workplans using Asana to manage multiple priorities and ensure adherence to project timelines
• Managing engagement with project funders, team members, subcontractors, and stakeholders
• Monitoring PG Helpline-related work of technology partners and subcontractors, guiding programmatic and fiscal progress
• Preparing and submitting required progress reports, data reports, and documentation to ensure contract compliance

This role creates positive change by managing problem gambling helplines that provide critical support services to residents of Illinois and Massachusetts, addressing behavioral health needs and working to reduce health inequities through accessible support systems.

Required qualifications:

• Bachelor's degree and at least five years of relevant work experience in leadership or management capacity (or seven+ years without degree)
• Experience working in substance use, problem gambling, helplines/contact centers, and/or behavioral health service programs
• Commitment to health and racial equity with understanding of root causes of inequities and racism as public health crisis
• Exceptional verbal, written, and presentation skills with strong organizational abilities

Benefits include:

• Competitive salary range of $70,000 - $79,000
• Health insurance
• Retirement plan
• Flexible summer hours
• Vacation starting at 4 weeks
• 13 paid holidays plus office closure during last week of December

Health Resources in Action, Inc. (HRiA) is a non-profit organization working to improve and reimagine public health by connecting, consulting, and collaborating to solve complex challenges of access and equity in health and social systems.