Application Guide

How to Apply for Programme Officer

at Church Of England

🏢 About Church Of England

The Church of England is a unique employer that combines faith-based mission with professional program delivery, specifically in education through NPQs (National Professional Qualifications) and Flourishing programs. Working here means contributing to meaningful initiatives that support educational leaders while being part of a historic institution with a strong social purpose. The remote, part-time structure offers flexibility while maintaining connection to impactful work.

About This Role

This Programme Officer role focuses on the administrative backbone of NPQs and Flourishing programs, ensuring smooth participant recruitment, Salesforce data integrity, and event coordination. You'll directly impact program quality by managing participant journeys from onboarding through completion while supporting partners and handling sensitive data. Your work enables educational leaders to develop skills that benefit schools nationwide.

💡 A Day in the Life

A typical day involves managing participant inquiries via email, updating Salesforce records for NPQ candidates, coordinating with the Learning Technology team on upcoming online sessions, and preparing recruitment data reports. You might troubleshoot a data discrepancy, schedule facilitator meetings, update learning platform content, and ensure partner contractual milestones are tracked accurately—all while maintaining the confidentiality of sensitive participant information.

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Interview Prep

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🎯 Who Church Of England Is Looking For

  • Has 1-2 years of program administration experience with specific exposure to Salesforce data management and troubleshooting
  • Demonstrates experience managing stakeholder communications and inboxes in fast-paced environments with tight deadlines
  • Shows proven ability to compile, extract, and analyze program data for recruitment and quality assurance reports
  • Possesses technical aptitude for learning platforms and online meeting setup, with proactive problem-solving for participant queries

📝 Tips for Applying to Church Of England

1

Quantify your Salesforce experience - mention specific data management tasks, error troubleshooting examples, and any reports you've generated

2

Highlight any education sector experience, even indirectly, as understanding NPQs or school systems will be valuable

3

Demonstrate your remote work discipline by describing how you've managed administrative tasks and team collaboration virtually

4

Include examples of handling sensitive information or confidential data in previous roles, as this is explicitly mentioned

5

Show your event administration skills with specific platforms you've used (Zoom, Teams, learning management systems)

✉️ What to Emphasize in Your Cover Letter

['Your experience with program administration systems, specifically Salesforce data management and troubleshooting', 'Examples of managing participant/stakeholder communications and queries in fast-paced environments', "How you've supported program launches or deliveries with administrative precision and attention to milestones", 'Your approach to collaborative remote work and maintaining data confidentiality']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → The Church of England's education strategy and their NPQ (National Professional Qualifications) framework
  • → The Flourishing Schools program and its objectives for educational leadership development
  • → How the Church of England delivers remote/online programs and supports educational professionals
  • → The organization's values and how they integrate faith-based principles with professional program delivery

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk us through your experience troubleshooting data errors in Salesforce or similar CRM systems
2 How would you handle a situation where multiple participants are experiencing technical issues during an online NPQ session?
3 Describe your process for ensuring data integrity when managing participant records across different systems
4 How do you prioritize tasks when supporting multiple programs with overlapping deadlines?
5 What experience do you have with educational programs or working with school stakeholders?
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⚠️ Common Mistakes to Avoid

  • Generic application that doesn't specifically address Salesforce experience or program administration skills
  • Failing to demonstrate understanding of the education sector or NPQ programs in your application
  • Not providing concrete examples of managing administrative tasks in fast-paced, milestone-driven environments

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Church Of England!

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