Application Guide

How to Apply for Program Manager I

at Uplight

🏢 About Uplight

Uplight is unique as a climate tech company that partners directly with utilities worldwide to accelerate clean energy adoption through personalized customer experiences. They combine technology with behavioral science to drive meaningful carbon reduction at scale, offering the chance to work on impactful environmental solutions while collaborating with leading energy providers globally.

About This Role

This Program Manager I role focuses on optimizing engineering workflows and delivery metrics through Jira administration, dashboard creation, and Agile program management. You'll directly impact Uplight's ability to deliver clean energy solutions by ensuring data-driven visibility into team performance and roadmap progress across product and engineering teams.

💡 A Day in the Life

A typical day involves updating Jira workflows to improve data quality, creating or refining dashboards that show sprint progress and DORA metrics for engineering teams, and coordinating with product managers to track roadmap deliverables. You'll participate in stand-ups, update status reports, and ensure stakeholders have clear visibility into delivery health across multiple clean energy initiatives.

🎯 Who Uplight Is Looking For

  • Has 2-4 years as a Business/Program Analyst or Project Coordinator in tech, with specific experience maintaining Jira workflows and ensuring data quality for reporting
  • Demonstrates comfort with data tools like Excel, Jira, and Confluence, plus experience tracking dev efficiency metrics (sprint velocity, DORA metrics, cycle time)
  • Shows proven ability to manage multiple workstreams while maintaining attention to detail in a remote Agile environment
  • Has participated in scrum ceremonies and understands how to support engineering leads with performance visibility and stakeholder communication

📝 Tips for Applying to Uplight

1

Quantify your Jira administration experience - mention specific workflows you've optimized, reporting you've created, or data quality improvements you've implemented

2

Highlight any experience with DORA metrics or similar engineering efficiency metrics, as this is explicitly mentioned in the job description

3

Demonstrate your remote work capabilities by mentioning tools and processes you've used to maintain visibility and communication in distributed teams

4

Research Uplight's utility partners and mention how your experience could support their clean energy initiatives

5

Include specific examples of dashboards you've built for team performance or roadmap visibility, mentioning the tools used and impact created

✉️ What to Emphasize in Your Cover Letter

['Your experience with Jira administration and workflow optimization specifically for engineering teams', "Examples of how you've tracked and reported on dev efficiency metrics like sprint velocity or DORA metrics", 'Your ability to create dashboards that provide visibility into team performance and delivery health', "Why you're passionate about clean energy and how your program management skills align with Uplight's mission"]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • Uplight's specific utility partners and the types of clean energy programs they offer customers
  • The company's recent product announcements or features mentioned in their blog or news section
  • How Uplight uses behavioral science in their personalized energy experiences
  • Their approach to Agile methodology and engineering practices from their engineering blog or team descriptions

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through how you would optimize Jira workflows for a distributed engineering team working on clean energy products
2 Describe your experience creating dashboards for engineering metrics - what tools did you use and what insights did you provide?
3 How have you supported engineering leads in tracking DORA metrics or similar efficiency indicators?
4 Tell me about a time you managed multiple workstreams while maintaining data quality and attention to detail
5 How would you approach stakeholder communication for a remote program tracking clean energy solution delivery?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Applying with generic project management experience without specific examples of Jira administration or engineering metrics tracking
  • Failing to demonstrate understanding of Agile methodologies or scrum ceremonies mentioned in the requirements
  • Not showing how your skills connect to clean energy or utility industry contexts in your application materials

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Uplight!