Program & Finance Compliance Systems Officer

Background/ Anera Summary: Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope. Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most. That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East. Job Overview/Summary: The Program and Finance Compliance Systems Officer supports the organization’s ability to deliver compliant, auditable, and well-coordinated donor-funded programs by strengthening systems, processes, documentation, and staff capacity across program and finance functions. Sitting within the Compliance Team, this role focuses on how compliance is operationalized. The Officer ensures that compliance-related systems (including reporting workflows, documentation standards, sanctions screening tools, and donor registrations) are well-maintained, consistently used, and aligned between Program and Finance teams. This role works closely with country offices, Finance, and compliance advisors to support proactive risk management, audit readiness, and effective coordination—reducing reliance on ad hoc workarounds and reactive fixes. Key Working Relationships: Compliance Systems & Processes Maintain and continuously improve program and finance compliance systems, trackers, and workflows used across Global and Country offices. Support the administration and documentation of restricted party and sanctions screening processes (e.g., Descartes Visual Compliance), including initial review of potential matches and coordination of resolution steps in line with organizational procedures. Ensure compliance documentation, trackers, and files are organized, standardized, and audit- ready. Support donor and regulatory registrations and certifications in coordination with compliance and finance teams. Reporting & Documentation Support Support organization-wide donor and internal reporting processes by maintaining reporting calendars, tools, and documentation standards. Conduct routine quality checks of compliance and reporting documentation to identify gaps and systemic risks early. Coordinate across teams to ensure alignment of narrative, financial, and compliance documentation. Program–Finance Coordination Serve as a coordination point between Program and Finance teams on compliance-related systems and processes, ensuring shared understanding and consistent application. Support Business Development, Programs, Global and Country Finance teams with establishing activity codes in Sage Intacct and ensuring flow and integration with Workday Adaptive Planning. Support the integration of compliance requirements into finance and program workflows without duplicating Finance or country-level responsibilities. Escalate complex or high-risk compliance issues to the Global Advisors or Director as appropriate. Capacity Building & Guidance Design and deliver practical trainings, office hours, and guidance materials on compliance systems, reporting tools, and procedures. Maintain a centralized repository of compliance-related tools, templates, SOPs, and FAQs. Act as a first-line support resource for country teams on systems use, documentation standards, and procedural questions. Continuous Improvement & Risk Prevention Identify recurring issues, inefficiencies, or risks across programs and countries and propose solutions-oriented improvements to systems and processes. Contribute to organization-wide efforts to strengthen risk identification, mitigation, and audit preparedness. Support the transition from reactive compliance management to proactive, standardized practices. Qualifications Bachelor’s degree in international development, finance, business administration, or a related field (or equivalent experience). 2-4 years of experience in grants management, compliance, program operations, or finance support roles. Demonstrated experience supporting compliance systems, reporting processes, and documentation in a donor-funded environment. Familiarity with donor compliance requirements (e.g., U.S. Government, UN, or similar institutional donors). Experience supporting or administering restricted party or sanctions screening tools strongly preferred. Strong organizational skills with high attention to detail and process improvement. Experience and Skills: Systems thinking and process orientation Strong coordination and communication skills Solutions-oriented and proactive problem solver Exceptional attention to detail to ensure accuracy and completeness Ability to work across functions and time zones Comfortable providing guidance and training without formal authority High integrity and discretion in handling sensitive compliance matters Our values: We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve. We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world. We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results. We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do. We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level. We are accountable: Our words, actions and results stay true to our mission and values.

Background/ Anera Summary: Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope. Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most. That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East. Job Overview/Summary: The Program and Finance Compliance Systems Officer supports the organization’s ability to deliver compliant, auditable, and well-coordinated donor-funded programs by strengthening systems, processes, documentation, and staff capacity across program and finance functions. Sitting within the Compliance Team, this role focuses on how compliance is operationalized. The Officer ensures that compliance-related systems (including reporting workflows, documentation standards, sanctions screening tools, and donor registrations) are well-maintained, consistently used, and aligned between Program and Finance teams. This role works closely with country offices, Finance, and compliance advisors to support proactive risk management, audit readiness, and effective coordination—reducing reliance on ad hoc workarounds and reactive fixes. Key Working Relationships: Compliance Systems & Processes Maintain and continuously improve program and finance compliance systems, trackers, and workflows used across Global and Country offices. Support the administration and documentation of restricted party and sanctions screening processes (e.g., Descartes Visual Compliance), including initial review of potential matches and coordination of resolution steps in line with organizational procedures. Ensure compliance documentation, trackers, and files are organized, standardized, and audit- ready. Support donor and regulatory registrations and certifications in coordination with compliance and finance teams. Reporting & Documentation Support Support organization-wide donor and internal reporting processes by maintaining reporting calendars, tools, and documentation standards. Conduct routine quality checks of compliance and reporting documentation to identify gaps and systemic risks early. Coordinate across teams to ensure alignment of narrative, financial, and compliance documentation. Program–Finance Coordination Serve as a coordination point between Program and Finance teams on compliance-related systems and processes, ensuring shared understanding and consistent application. Support Business Development, Programs, Global and Country Finance teams with establishing activity codes in Sage Intacct and ensuring flow and integration with Workday Adaptive Planning. Support the integration of compliance requirements into finance and program workflows without duplicating Finance or country-level responsibilities. Escalate complex or high-risk compliance issues to the Global Advisors or Director as appropriate. Capacity Building & Guidance Design and deliver practical trainings, office hours, and guidance materials on compliance systems, reporting tools, and procedures. Maintain a centralized repository of compliance-related tools, templates, SOPs, and FAQs. Act as a first-line support resource for country teams on systems use, documentation standards, and procedural questions. Continuous Improvement & Risk Prevention Identify recurring issues, inefficiencies, or risks across programs and countries and propose solutions-oriented improvements to systems and processes. Contribute to organization-wide efforts to strengthen risk identification, mitigation, and audit preparedness. Support the transition from reactive compliance management to proactive, standardized practices. Qualifications Bachelor’s degree in international development, finance, business administration, or a related field (or equivalent experience). 2-4 years of experience in grants management, compliance, program operations, or finance support roles. Demonstrated experience supporting compliance systems, reporting processes, and documentation in a donor-funded environment. Familiarity with donor compliance requirements (e.g., U.S. Government, UN, or similar institutional donors). Experience supporting or administering restricted party or sanctions screening tools strongly preferred. Strong organizational skills with high attention to detail and process improvement. Experience and Skills: Systems thinking and process orientation Strong coordination and communication skills Solutions-oriented and proactive problem solver Exceptional attention to detail to ensure accuracy and completeness Ability to work across functions and time zones Comfortable providing guidance and training without formal authority High integrity and discretion in handling sensitive compliance matters Our values: We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve. We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world. We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results. We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do. We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level. We are accountable: Our words, actions and results stay true to our mission and values.