Application Guide

How to Apply for Program Coordinator, Government Initiatives

at Medical Debt Resolution dba Undue Medical Debt

🏢 About Medical Debt Resolution dba Undue Medical Debt

Undue Medical Debt is a mission-driven nonprofit that acquires and abolishes medical debt, directly improving health equity for millions of Americans. Its unique model of buying debt in bulk and forgiving it offers a tangible, high-impact way to alleviate financial burden and improve well-being. Working here means contributing to systemic change while seeing real results in people's lives.

About This Role

As Program Coordinator for Government Initiatives, you will be the operational backbone of state and local partnerships, ensuring complex government-funded debt relief programs run smoothly. You'll design tracking systems, coordinate data across departments, and translate bureaucratic requirements into actionable workflows—directly enabling the abolition of millions in medical debt. This role is critical to scaling Undue’s impact through public sector collaborations.

💡 A Day in the Life

You start by checking emails from state partners and internal teams, then update your project tracking dashboard with new data or deadlines. Mid-morning, you might meet with the data team to align on a reporting template for an upcoming grant deliverable. After lunch, you review a draft submission for compliance, refine a process document for a new partnership, and end the day by preparing a status update for the program director.

🎯 Who Medical Debt Resolution dba Undue Medical Debt Is Looking For

  • A self-starter who thrives with autonomy and takes ownership of end-to-end processes, from system design to deliverable submission.
  • Experienced in translating dense government or regulatory requirements into clear, repeatable operational systems and tracking tools.
  • Strong project coordinator with demonstrated ability to manage multiple stakeholders (e.g., government agencies, internal teams) and keep complex workstreams on schedule.
  • Detail-oriented and comfortable with data—able to ensure accuracy in reporting and maintain organized documentation for compliance.

📝 Tips for Applying to Medical Debt Resolution dba Undue Medical Debt

1

In your resume and cover letter, explicitly mention experience with government contracts, grants, or compliance-heavy projects—this is key to the role.

2

Highlight any work where you built or improved operational systems (e.g., tracking spreadsheets, project management tools) from scratch or under ambiguous conditions.

3

Use specific metrics: e.g., 'Managed $X million in government-funded programs' or 'Coordinated Y stakeholders across Z departments to meet deadlines.'

4

Show your familiarity with nonprofit or healthcare contexts—mention medical debt, health equity, or similar mission-driven work if applicable.

5

Tailor your application to Undue’s language: use terms like 'abolish medical debt,' 'health equity,' 'government partnerships,' and 'operational systems.'

✉️ What to Emphasize in Your Cover Letter

['Emphasize your ability to take initiative and work autonomously—give an example of a project you owned from concept to completion.', 'Demonstrate your skill in simplifying complexity: describe a time you turned a confusing set of requirements into a clear process or tool.', "Connect your personal motivation to Undue’s mission—explain why abolishing medical debt matters to you, not just why you're qualified.", 'Show you understand the stakes: government partnerships require precision and timeliness—highlight your reliability and attention to detail.']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • Read Undue Medical Debt’s website thoroughly, especially their 'How It Works' and 'Our Impact' pages to understand the debt acquisition and abolition process.
  • Look up recent news articles or press releases about Undue’s government partnerships (e.g., with cities like New Orleans or states like New York) to see real examples.
  • Research the landscape of medical debt in the US—understand key statistics (e.g., $140 billion in medical debt) and how Undue’s model differs from other relief efforts.
  • Familiarize yourself with common government grant or program terminology (e.g., 'deliverables,' 'compliance,' 'reporting requirements') to speak the language.
Visit Medical Debt Resolution dba Undue Medical Debt's Website →

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you design a tracking system for a new state partnership with 10+ deliverables and multiple reporting deadlines?
2 Describe a time you had to coordinate across departments or with external stakeholders to meet a tight deadline.
3 What experience do you have with government compliance or reporting requirements? How do you ensure accuracy?
4 How do you prioritize tasks when managing multiple workstreams with competing deadlines?
5 Why are you passionate about medical debt relief and health equity? What do you know about Undue Medical Debt's work?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Don’t submit a generic cover letter—failing to mention government partnerships or medical debt shows lack of effort.
  • Avoid being vague about your operational skills—provide concrete examples of systems you built or processes you improved, not just 'I’m organized.'
  • Don’t overlook the autonomy aspect—if you need constant direction, this role isn’t for you; emphasize your self-sufficiency instead.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Medical Debt Resolution dba Undue Medical Debt!