Application Guide

How to Apply for Product Manager II

at Uplight

🏢 About Uplight

Uplight is unique as a clean energy technology company that partners with leading utilities worldwide to accelerate carbon reduction through personalized customer experiences. They stand out by focusing specifically on the utility sector's transformation, combining behavioral science with technology to drive meaningful environmental impact at scale.

About This Role

This Product Manager II role involves developing product strategy for business customer-facing products at Uplight, specifically optimizing support and experience for utility business customers. You'll lead iterative product development with engineering and design teams, using data-driven insights to validate hypotheses and enhance user experience in the clean energy space.

💡 A Day in the Life

A typical day might involve analyzing data on business customer behaviors across utility programs, collaborating with engineering and design teams to prioritize feature development based on validated hypotheses, and presenting product strategy updates to stakeholders about optimizing the business customer experience. You'd likely spend time understanding pain points from utility partners while balancing immediate support improvements with longer-term product vision.

🎯 Who Uplight Is Looking For

  • Has 5+ years experience identifying and solving high-value pain points for business customers, preferably in B2B SaaS or utility/energy sectors
  • Demonstrates exceptional storytelling skills with examples of translating complex technical concepts for both technical teams and business stakeholders
  • Has led cross-functional initiatives where they embedded discovery processes throughout product development cycles
  • Shows a user-first mindset with specific examples of balancing ambitious goals with simple, elegant solutions for business users

📝 Tips for Applying to Uplight

1

Highlight specific experience with business customer-facing products in regulated industries like utilities, energy, or financial services

2

Include metrics showing how you've optimized support experiences or reduced pain points for business users

3

Demonstrate your understanding of Uplight's mission by connecting your experience to clean energy or sustainability outcomes

4

Show examples of how you've used data to understand customer behaviors across multiple programs or product lines

5

Prepare a portfolio showing your process from hypothesis to MVP validation, specifically for business customer products

✉️ What to Emphasize in Your Cover Letter

['Your experience developing product strategy for business customers in complex industries', 'Specific examples of leading horizontal, multi-team efforts around shared business goals', "How your approach to product discovery aligns with Uplight's focus on data-driven customer understanding", 'Your passion for clean energy and how it connects to your product management philosophy']

Generate Cover Letter →

🔍 Research Before Applying

To stand out, make sure you've researched:

  • Uplight's specific utility partners and the types of programs they offer to business customers
  • The competitive landscape for utility business customer solutions in the clean energy space
  • Recent news about Uplight's product launches or partnerships with utilities
  • Industry challenges utilities face in serving business customers and meeting clean energy goals

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through how you would develop a product strategy for optimizing business customer support at a utility company
2 Describe a time you led a horizontal initiative across multiple teams - how did you ensure alignment and embed discovery?
3 How do you balance building simple, elegant solutions while pursuing ambitious product goals for business users?
4 What metrics would you track to measure success for business customer-facing products at Uplight?
5 How would you approach understanding the unique pain points of utility business customers versus residential customers?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Focusing only on consumer product experience without demonstrating B2B or business customer expertise
  • Generic product management approaches without specific examples of working in regulated or utility industries
  • Failing to connect your experience to Uplight's mission of accelerating clean energy through customer experiences

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Uplight!