Application Guide
How to Apply for Product Expert Engineer
at Tomra
🏢 About Tomra
TOMRA is a global leader in reverse vending and resource recovery, driving the transition to a circular economy. Working here means contributing to cutting-edge technology that directly reduces waste and promotes sustainability on a large scale.
About This Role
As a Product Expert Engineer, you will be the go-to technical authority for TOMRA's Reverse Vending Machines in the UK. Your insights from field data will shape product improvements globally, and your training will empower technicians to deliver exceptional service.
💡 A Day in the Life
You might start by reviewing RVM performance data from the field, identifying a recurring error code, then collaborate with the global engineering team to propose a software update. Later, you could lead a training session for local technicians on a new troubleshooting protocol, and end the day by answering a complex query from a customer about machine calibration.
🚀 Application Tools
🎯 Who Tomra Is Looking For
- An engineer who is genuinely curious about how machines work and how data can drive performance improvements.
- A collaborative team player who can communicate complex technical concepts to diverse audiences, from customers to global engineering teams.
- Experienced in technical support and data analysis, with a proven ability to turn field insights into actionable recommendations.
- Passionate about sustainability and motivated by the real-world impact of optimizing resource recovery systems.
📝 Tips for Applying to Tomra
Tailor your CV to highlight specific examples of data analysis that led to performance improvements in technical products.
In your cover letter, mention your experience with training or mentoring others, as this is a key part of the role.
Research TOMRA's RVM technology and mention a specific feature or challenge you find interesting.
Emphasize your ability to work across teams and time zones, as you'll be sharing insights with global colleagues.
Use concrete metrics (e.g., 'reduced downtime by 20% through data-driven recommendations') to demonstrate impact.
✉️ What to Emphasize in Your Cover Letter
['Your technical expertise in supporting complex machinery and analyzing field data.', 'Your experience delivering training and acting as an escalation point for technical issues.', "Your alignment with TOMRA's mission to create a circular economy and reduce waste.", 'Your collaborative approach and ability to communicate effectively with both technical and non-technical stakeholders.']
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Explore TOMRA's product portfolio, especially the latest RVM models and their key features.
- → Read about TOMRA's sustainability goals and how they measure impact on circular economy.
- → Look up recent news or case studies on TOMRA's UK operations or partnerships.
- → Familiarize yourself with common challenges in reverse vending, such as contamination or user experience.
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Focusing only on technical skills without showing how you collaborate or train others.
- Not demonstrating curiosity about the company's mission or the environmental impact of the role.
- Giving generic answers about data analysis without specific examples tied to hardware or field support.
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!