Application Guide

How to Apply for Principal Planner (Remix)

at Via Transporation

🏢 About Via Transporation

Via Transportation is unique for its focus on transforming public transit through software-as-a-service solutions like Remix, which help agencies design more efficient and equitable networks. The company stands out by partnering directly with public agencies to modernize transportation systems, blending technology with real-world transit operations expertise. Working at Via offers the chance to impact sustainable mobility at scale while being part of a remote-first tech company with a mission-driven culture.

About This Role

As a Principal Planner (Remix), you'll serve as the scheduling expert who bridges Via's technology with transit agency partners' operational realities. This role involves leading workshops to demonstrate cost savings through runcutting and rostering, while providing strategic guidance on how service design impacts labor costs and feasibility. Your work directly scales Via's scheduling products by creating training materials and helping agencies optimize their transit networks using Remix.

💡 A Day in the Life

A typical day might start with a virtual workshop for a partner agency, demonstrating how Remix can optimize their schedules while respecting labor rules. You'd then spend time analyzing a CBA to advise on roster feasibility, followed by creating a help-site tutorial video for agency schedulers. The day could end with collaborating with the Partner Success Team to refine onboarding materials for a new transit operator.

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🎯 Who Via Transporation Is Looking For

  • Has 6-10 years of hands-on scheduling experience across multiple transit agencies, with deep knowledge of CBAs, labor rules, and union dynamics
  • Possesses a background in transit technology—whether in customer success, implementations, operations, or sales—and is fluent in agency operations
  • Is proficient with scheduling tools like HASTUS, Trapeze, Optibus, CSched, or Remix, and can translate technical features into agency-specific value
  • Can lead workshops and demos for partner success teams, and create scalable training content (help-site docs, videos) for digital onboarding

📝 Tips for Applying to Via Transporation

1

Tailor your resume to highlight specific transit agencies you've worked with and scheduling tools you've used (e.g., 'Used HASTUS for runcutting at Agency X')

2

Emphasize experience with collective bargaining agreements (CBAs) and labor rules—mention specific unions or negotiations you've navigated

3

Showcase any background in transit technology, such as software implementations, customer success for transit SaaS, or operational tech integrations

4

Include quantifiable outcomes from past scheduling work, like percentage savings from runcutting or efficiency gains from roster optimization

5

Demonstrate remote collaboration skills, as this role requires leading virtual workshops and working with distributed partner success teams

✉️ What to Emphasize in Your Cover Letter

["Explain how your scheduling expertise across multiple agencies aligns with Via's need for a partner-facing planner who understands diverse operational contexts", 'Highlight your ability to translate technical scheduling concepts (like blocking and rostering) into strategic guidance for agencies on service design and labor costs', 'Describe your experience creating training materials or documentation for scheduling tools, emphasizing scalability and digital onboarding', "Connect your background in transit technology (e.g., implementations, customer success) to Via's software-driven approach to transforming transit networks"]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Explore Via's Remix platform features and case studies to understand how it's used for network planning and scheduling
  • → Review Via's partnerships with transit agencies (e.g., through press releases or blog posts) to grasp their implementation approach
  • → Study Via's mission and recent projects focused on equity, sustainability, or efficiency in public transit
  • → Look into the Partner Success Team structure to understand how this role collaborates internally

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk us through a time you optimized a transit schedule considering CBAs and labor rules—what tradeoffs did you navigate?
2 How would you demonstrate Remix's value to an agency skeptical about switching from legacy tools like HASTUS or Trapeze?
3 Describe your approach to creating training content for agency schedulers with varying levels of tech proficiency
4 What strategies would you use to build trust with union representatives during schedule redesigns?
5 How do you balance ideal service design with operational feasibility and cost constraints in transit planning?
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⚠️ Common Mistakes to Avoid

  • Applying with generic transit planning experience without highlighting specific scheduling tools (e.g., HASTUS, Optibus) or CBA knowledge
  • Failing to demonstrate experience across multiple agencies—this role requires breadth of perspective, not just depth at one operator
  • Overlooking the technology aspect—candidates who don't connect their operational background to software or digital onboarding will struggle

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Via Transporation!

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