Policy & Safety Communications Lead

• Develop and execute communications plans for new city launches and policy priorities, aligned to regulatory milestones, operational readiness, permit decisions, contract deadlines, and other outcomes that support Serve’s license to operate.
• Lead day-to-day communications execution for policy, public affairs, and market-entry work across priority markets.
• Build and manage local media strategies and reporter relationships across priority markets, including local, trade, tech, AI, culture, business, mobility, accessibility, and urban policy outlets.
• Manage inbound media inquiries with sound judgment about when to engage, decline, redirect, or escalate.

This role helps shape public perception and policy for autonomous delivery robots, reducing congestion and making deliveries more accessible, while ensuring safe and equitable deployment in cities.

• 5+ years of experience in communications, public affairs, government relations communications, political campaigns, or issue advocacy.
• Experience supporting a campaign or campaign-adjacent effort, such as a ballot measure, contested council or state race, issue advocacy campaign, regulatory fight, or state legislative effort.
• Experience working with policy, government relations, legal, or regulatory teams in a regulated or high-visibility environment.
• Strong writing skills with the ability to move between policy precision, media-ready language, talking points, briefing materials, and reactive statements.

Compensation and benefits not specified in the posting.

Serve Robotics is reimagining how things move in cities with personable sidewalk robots designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.