Platform and Sustainability Expert

As a Platform & Sustainability Expert within the Delivery Team, you will serve as a trusted technical authority, supporting customers through their sustainability journey as they implement Sweep in their organisation. Your responsibilities span across three key areas:

• Customer Implementation & Technical Delivery: Independently lead customer implementation projects, design collaborative workshops, advise on data integration architecture, and oversee historical data integration.
• Platform Expertise & Customer Training: Deliver tailored training sessions, guide customers through best practices for implementation and reporting, and share advanced platform tips and industry best practices.
• Project Coordination & Stakeholder Management: Own project planning and execution, proactively identify risks and blockers, act as the main point of contact for stakeholders, and ensure smooth project transitions.
• Sustainability Advisory & Product Feedback: Leverage sustainability knowledge to understand customer challenges, translate needs into platform configurations, gather feedback for product teams, and stay current on sustainability regulations.
• Customer Relationship & Success Focus: Build trust-based relationships, ensure high customer satisfaction, troubleshoot implementation challenges, and drive customers toward platform autonomy and measurable sustainability outcomes.

This role creates positive change by helping organizations implement sustainability practices through Sweep's platform, driving meaningful and lasting results in their sustainability journeys and contributing to a more sustainable future.

We're looking for someone with:

• Qualifications: Bachelor’s or Master’s degree in business & management, sustainability, environmental science, finance, engineering, or a related field; 2-4 years experience in customer-facing roles; solid knowledge of carbon accounting and sustainability topics; experience designing and delivering customer training; comfort with digital platforms and data; ability to leverage AI and digital tools; excellent written and spoken English and German; strong organizational skills.
• Qualities: Proactive, resourceful, and solutions-oriented; thrive both independently and collaboratively; prioritize quality and customer success; strong analytical mindset and problem-solving skills; excellent communication and collaboration skills; committed to Sweep’s mission of creating a sustainable future.

You will be joining an exciting young business with the ambition to change the world, offering the opportunity to help shape our path from the beginning. We have a hybrid work model focused around head offices in Paris, London, and Montpellier, balancing personal and professional lives while staying connected. We are a B Corporation, committed to creating successful businesses that are good for everyone, including society and the planet.

Sweep is a company with a mission to create a sustainable future, helping organizations achieve their sustainability goals through its technology platform. It has B Corporation status, emphasizing its commitment to positive social and environmental impact.