Payment Technologies & Security Manager

• Own and govern The Foundation's end-to-end payments ecosystem across CRM, digital platforms, payment gateways, and providers, approving and overseeing changes with appropriate design review and risk assessment in Australia and international markets.
• Stabilise and support day-to-day payment operations across all donation and payment channels, including one-off and recurring donations, direct debits, card payments, IVR and call centre payments.
• Act as lead and subject matter expert for all donation payment processing channels, contracts, technologies, and security across the organisation, resolving payment-related issues and improving operational reliability.
• Ensure payment configurations align with finance, and IT security / privacy and data protection requirements, supporting security-by-design, internal and external audits, fraud prevention, investigations and compliance activities.

This role helps The Fred Hollows Foundation continue its mission to prevent blindness and restore sight by ensuring secure and reliable payment systems that support fundraising efforts to provide quality eye care globally.

• Relevant tertiary qualification in technology, finance or business.
• End to end payments domain expertise (online/digital, payment gateways, B2C).
• Payment platform configuration and management.
• Risk based, security, and compliance management.
• Stakeholder engagement, Vendor management and a relational leadership approach to influence outcomes.
• Leading and implementing secure, compliant payment operations in a complex environment.
• Experience in payments, financial services, or high-volume digital transaction environments.
• Negotiating and partnering with payment providers, banks and fundraising platforms.
• Managing PCI DSS compliance and fraud prevention activities.
• Working across diverse teams and cultures within the not-for-profit or financial services sector.

• Generous salary packaging, providing access to not-for-profit salary packaging options which increase take home pay.
• Flexible work environment focusing on output, not hours, enabling prioritization of health and wellbeing.
• Generous leave allowances.
• Ongoing commitment to continuous learning and career development through tailored leadership and professional development programs.