Application Guide

How to Apply for Part-Time Salesforce Project Manager

at Sertus Partners

🏢 About Sertus Partners

Sertus Partners is a specialized Salesforce Partner focused exclusively on serving small to medium-sized non-profit organizations, philanthropic groups, and small businesses. Unlike larger consulting firms, they emphasize thoughtful, integrated platform design that prioritizes efficiency and security for mission-driven clients. Working here offers the chance to directly impact organizations doing meaningful work while being part of a small, focused practice.

About This Role

This part-time Salesforce Project Manager role serves as the primary client liaison and project coordinator for nonprofit Salesforce implementations, specifically working with NPSP and Nonprofit Cloud. You'll be responsible for maintaining real-time project visibility, managing communications, and documenting all project elements while collaborating with business analysts and consultants. Your work directly enables nonprofits to operate more effectively through well-managed technology implementations.

💡 A Day in the Life

A typical day involves checking ClickUp for project updates, responding to client emails within the 24-hour window, documenting new risks or issues in project trackers, and collaborating with the BA/consultant on upcoming deliverables. You might lead a client status meeting, send follow-up notes with action items, and update project documentation while maintaining visibility across all active nonprofit implementations.

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Interview Prep

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🎯 Who Sertus Partners Is Looking For

  • Has 5-7 years of hands-on Salesforce project management experience with specific expertise in NPSP and/or Nonprofit Cloud implementations
  • Brings 5+ years of Salesforce consulting experience, preferably with nonprofit clients, demonstrating ability to manage client relationships and deliverables
  • Is proficient with Sertus's specific tech stack: Google Workspace for documentation, ClickUp for project management, and Slack for communication
  • Has proven experience identifying and documenting risks, actions, issues, and decisions in nonprofit technology projects with clear accountability tracking

📝 Tips for Applying to Sertus Partners

1

Quantify your nonprofit Salesforce project management experience - specify how many NPSP/Nonprofit Cloud implementations you've managed and for what types of organizations

2

Demonstrate familiarity with Sertus's preferred tools by mentioning specific experience with ClickUp project management and how you've used it for similar projects

3

Highlight your 24-hour response time discipline with examples from past consulting roles showing how you maintained client communication standards

4

Emphasize your experience working in small consulting practices or with limited resources, as Sertus is a small firm serving smaller organizations

5

Include specific examples of how you've documented risks, actions, issues, and decisions (RAID logs) in previous nonprofit Salesforce projects

✉️ What to Emphasize in Your Cover Letter

['Your specific experience managing Salesforce projects for nonprofit organizations, with details about the types of nonprofits served', "Examples of how you've served as the primary point of contact and maintained 24-hour response standards in consulting roles", 'Demonstrated proficiency with ClickUp, Google Workspace, and Slack in a project management context', 'Your approach to collaborating with business analysts/consultants on deliverables and demos for nonprofit clients']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Review Sertus Partners' website and case studies to understand their specific approach to nonprofit Salesforce implementations
  • → Research their client portfolio to understand the types of nonprofits they serve (small to medium-sized organizations)
  • → Familiarize yourself with their technology stack emphasis on integrated, secure platforms for nonprofits
  • → Understand the Salesforce Partner ecosystem and what differentiates a small consulting practice like Sertus from larger firms
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💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through a specific NPSP or Nonprofit Cloud implementation you managed for a nonprofit, including challenges and how you resolved them
2 How do you maintain comprehensive project understanding daily when managing multiple clients remotely?
3 Describe your process for documenting and tracking risks, actions, issues, and decisions in ClickUp or similar tools
4 How do you handle situations where client requests conflict with project scope or timeline in nonprofit settings?
5 What experience do you have collaborating with business analysts on Salesforce demos and deliverables for nonprofit stakeholders?
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⚠️ Common Mistakes to Avoid

  • Applying with only corporate Salesforce experience without specific nonprofit sector project management examples
  • Failing to demonstrate specific NPSP/Nonprofit Cloud experience in your resume or application materials
  • Not showing familiarity with or adaptability to Sertus's specific tool stack (ClickUp, Google Workspace, Slack)

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Sertus Partners!

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