Operations Support Assistant (part-time)

About the Role

The role involves providing core operational support for Care4Calais' operations in the UK.

Responsibilities

• Provide core operational support for Care4Calais' operations in the UK alongside the UK Operations Support Officer and team of admin volunteers
• Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK
• Liaise with the public via email by responding to new incoming enquiries
• Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy
• Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management
• Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced

This role supports Care4Calais' humanitarian operations providing essential aid and support for refugees in the UK, helping to provide critical support to asylum seekers and people on the move.

Required skills and qualifications:

• Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees
• Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively
• Strong written communication skills
• Excellent written and spoken proficiency in English
• An eye for detail

Desirable criteria:

• Administrative and/or communications work experience
• Having an understanding of GDPR
• Experience working with teams from diverse cultural backgrounds

No specific compensation, perks, or culture highlights mentioned in the job posting.