Operations Manager

Core responsibilities:

• Project management: Oversee and drive the development of Norrsken House Amsterdam with ownership of P&L and trade-off decisions
• Operational excellence: Define and implement ways of working to ensure the House runs seamlessly and is optimized for impact
• Procurement: Identify and own relationships with suppliers and partners for F&B, IT, and other needs
• House & Member experience: Design processes for member onboarding and ensure excellent physical and digital experiences

This role creates positive change by designing conditions for impact entrepreneurs to thrive, ensuring Norrsken House Amsterdam runs efficiently so members can focus on solving the world's greatest challenges.

Required qualifications:

• 5+ years of experience leading operations with budget responsibility and complex projects
• Experience in spearheading negotiations and bidding processes is considered an asset
• Experience in managing physical spaces within hospitality, office spaces or similar is a huge advantage
• Fluency in English, written and spoken (Dutch is considered a strong plus)

Compensation and perks:

• 25 vacation days plus 8% holiday pay
• 5 wellness days per year for health & wellbeing
• Health insurance coverage and pension contribution
• Opportunity to invest in Norrsken funds
• Fast-paced startup environment with opportunities for personal and professional development