Climate & Environment
Full-time
Operations Associate
Ambrook
Posted
May 01, 2026
Location
Remote (US)
Type
Full-time
Mission
What you will drive
- Provide high-quality, AI-native customer support across chat, email, and phone for a complex financial product.
- Investigate bugs, surface product insights, and write help center content.
- Actively use and shape AI-powered support workflows to automate and streamline operations.
Impact
The difference you'll make
By helping American family-run businesses become more profitable and resilient, this role supports sustainable investments and the long-term viability of independent operators, contributing to a more sustainable and equitable economy.
Profile
What makes you a great fit
- Communicates with warmth and precision; stays composed under pressure.
- Investigative problem-solver who can discuss technical issues with engineering.
- AI-native: uses AI tools to work faster and is excited to build new workflows.
- Detail-oriented with high ownership mentality.
Benefits
What's in it for you
- Competitive salary
- Health insurance
- 401(k) with matching contribution
- Flexible vacation time and work hours
- Work-from-home/remote office stipend, or desk at NYC or Denver office
- Wellness stipend
- Professional development stipend
About
Inside Ambrook
Ambrook helps American family-run businesses become more profitable and resilient by rebuilding financial infrastructure with modern tools for accounting, banking, and spending.