Application Guide

How to Apply for National Accounts Coordinator III

at Republic Services

🏢 About Republic Services

Republic Services is a leader in sustainable waste management, committed to environmental stewardship and innovative recycling solutions. Working here means contributing directly to their mission of creating a greener future through responsible resource management, making it ideal for those passionate about sustainability.

About This Role

As a National Accounts Coordinator III, you'll manage purchase orders, service routes, and customer inquiries for retail accounts, ensuring seamless operations between National Account Managers and field technicians. Your work directly impacts customer satisfaction and operational efficiency in the waste management industry.

💡 A Day in the Life

A typical day involves preparing purchase orders for intercompany supplies, coordinating with National Account Managers on retail customer needs, and using software to update service routes for technicians. You'll also field calls from retail technicians and customers, researching and resolving concerns to maintain smooth operations.

🎯 Who Republic Services Is Looking For

  • Has 4-7 years of hands-on experience creating purchase orders, billing, and service routes specifically for retail customers
  • Demonstrates proficiency with Microsoft Office Suite (especially Excel), Zendesk, Salesforce, and can quickly adapt to new IT systems
  • Possesses strong problem-solving skills to resolve retail technician and customer concerns, with prior waste industry knowledge
  • Excels in communication and phone skills, balancing internal coordination with external customer service

📝 Tips for Applying to Republic Services

1

Highlight specific examples of preparing purchase orders and building service routes for retail customers in your resume, quantifying results if possible

2

Mention any experience with Zendesk or Salesforce in your application, as these are explicitly required for this role

3

Tailor your resume to emphasize waste industry knowledge or related environmental/sustainability experience

4

Include a brief note about Republic Services' sustainability commitment in your cover letter to show alignment with their values

5

Prepare to discuss how you've resolved complex customer or technician concerns in a retail setting during the interview

✉️ What to Emphasize in Your Cover Letter

['Your experience with purchase orders, billing, and service route creation for retail customers', 'Proficiency with required software (Microsoft Office, Zendesk, Salesforce) and ability to learn new systems', 'How your problem-solving skills have resolved customer or technician issues in past roles', "Interest in Republic Services' sustainability mission and the waste management industry"]

Generate Cover Letter →

🔍 Research Before Applying

To stand out, make sure you've researched:

  • Republic Services' sustainability reports and environmental goals, such as their Blue Planet sustainability initiative
  • Recent news about their retail or national accounts partnerships
  • Their services for retail customers and how they differentiate in waste management
  • Company culture and values, especially around customer service and environmental responsibility

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe a time you resolved a complex concern from a retail customer or technician
2 How do you prioritize tasks when managing multiple purchase orders and service routes simultaneously?
3 Walk us through your experience with Zendesk or Salesforce in a customer service context
4 What do you know about Republic Services' sustainability initiatives and how does that interest you?
5 How would you handle a discrepancy between a customer request and available service routes?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Applying without specific examples of purchase order or service route experience for retail customers
  • Failing to mention required software skills (Microsoft Office, Zendesk, Salesforce) in your application
  • Submitting a generic cover letter that doesn't reference Republic Services' sustainability focus or the waste industry

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Republic Services!