Multilingual AI Content Expert
BlaBlaCar
Posted
Apr 11, 2026
Location
Remote
Type
Full-time
Mission
What you will drive
About BlaBlaCar
BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.
Your Mission
Contribute to the evolution of global communication at BlaBlaCar. You will support the LLM Translation Quality Project, building a scalable, language-agnostic engine that automates and elevates our content across 20+ languages. From defining AI translation quality standards to auditing LLM output, you will bridge the gap between customer-centric content and AI automation, ensuring our support platform is both technologically advanced and human-centric.
Your responsibilities
LLM Translation Quality Project: Contribute to the design, build and implementation of a language agnostic LLM process, including translation quality reviews and content reorganisation.
Content creation and localisation: Research and produce core content for support channels and manage localisation into 20 languages using AI-driven workflows.
End-to-End content projects: Lead the entire content project lifecycle, from initial conception to stakeholder implementation.
AI: Co-develop prompts and AI agents for our tools. Track key metrics to measure the impact of AI and ensure continuous model improvement.
Required Qualifications:
Exceptional written and verbal communication skills in English.
Proven experience managing content across multiple languages and markets.
A strong understanding of and hands-on experience with AI tools, with a genuine curiosity for building and testing new AI agents.
Adaptable and resourceful, with the proven ability to learn and master new software and tools quickly.
A strong sense of ownership and the ability to prioritise tasks effectively to meet business goals.
Highly organised, structured, and detail-oriented in your approach to content and project management.
Preferred Qualifications:
- A background in translation, linguistics, or similar.
- French language skills are a plus.
- Previous experience writing content for a customer service or community support audience.
Profile
What makes you a great fit
About BlaBlaCar
BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.
Your Mission
Contribute to the evolution of global communication at BlaBlaCar. You will support the LLM Translation Quality Project, building a scalable, language-agnostic engine that automates and elevates our content across 20+ languages. From defining AI translation quality standards to auditing LLM output, you will bridge the gap between customer-centric content and AI automation, ensuring our support platform is both technologically advanced and human-centric.
Your responsibilities
LLM Translation Quality Project: Contribute to the design, build and implementation of a language agnostic LLM process, including translation quality reviews and content reorganisation.
Content creation and localisation: Research and produce core content for support channels and manage localisation into 20 languages using AI-driven workflows.
End-to-End content projects: Lead the entire content project lifecycle, from initial conception to stakeholder implementation.
AI: Co-develop prompts and AI agents for our tools. Track key metrics to measure the impact of AI and ensure continuous model improvement.
Required Qualifications:
Exceptional written and verbal communication skills in English.
Proven experience managing content across multiple languages and markets.
A strong understanding of and hands-on experience with AI tools, with a genuine curiosity for building and testing new AI agents.
Adaptable and resourceful, with the proven ability to learn and master new software and tools quickly.
A strong sense of ownership and the ability to prioritise tasks effectively to meet business goals.
Highly organised, structured, and detail-oriented in your approach to content and project management.
Preferred Qualifications:
- A background in translation, linguistics, or similar.
- French language skills are a plus.
- Previous experience writing content for a customer service or community support audience.
About
Inside BlaBlaCar
Shared travel platform avoiding 2 million tonnes of CO2 emissions annually.