Microsoft Dynamics CRM & Power Platform Engineer

Core responsibilities:

• Administer and manage the Microsoft Dynamics CRM environment, including configurations, customizations, and updates
• Develop, implement, and manage solutions using Microsoft Power Platform, specifically Power Automate and Power Pages
• Deploy CRM solutions and ensure their effective integration into existing systems
• Collaborate with various departments to align CRM and Power Platform solutions with organizational needs
• Implement strategies for the ongoing management and optimization of both applications
• Lead the development of custom integrations and system enhancements
• Monitor system performance and address issues
• Ensure the security and integrity of the Microsoft Dynamics CRM environment and Power Platform solutions
• Create and maintain documentation for CRM and Power Platform solutions
• Provide technical support and guidance to other departments as needed
• Drive innovation by identifying opportunities to improve customer experience and operational efficiency
• Employ AI tools to assist with automated data processing and analytics
• Collaborate with departments to collect, analyze and deliver organizational data and insights

This role enhances business operations through efficient technology solutions that help scale the organization's impact and shape the future of sustainability by safely transitioning communities to a battery-powered world through climate-responsible solutions.

Required qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent experience
• 3+ years relevant experience OR 6+ years of experience in Microsoft Dynamics CRM administration, customization and development
• 3+ years' experience with Microsoft Power Platform, including Power Automate and Power Pages
• Must be authorized to work lawfully in the United States
• Strong problem-solving and decision-making abilities
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and priorities effectively
• Highly organized with attention to detail and clear documentation practices
• Ability to adapt to a dynamic environment and fluid processes
• Proficiency in analyzing information at multiple levels and applying innovative solutions
• Effective planning skills with ability to think both strategically and tactically
• Self-starter with desire to work in a mission-driven organization and collaborative environment

Preferred qualifications:

• Business Central 365 integration
• JavaScript (form scripting and ribbon customization)
• C# / .NET (plugins, custom workflow activities)
• Web Resources (HTML, JS, CSS)
• Power Platform CLI or PAC (for ALM and solutions)
• Plugin Registration Tool
• XrmToolbox
• Self-starter with thirst for learning and curious nature
• Constructive attitude and ability to thrive in mission-based organization

Compensation and benefits:

• Salary range: $100,000 - $140,000 annually
• Full-time position with flexible scheduling policy
• Remote work within the United States
• Limited travel (estimated 5-7 times per year)
• Mission-driven, collaborative environment
• Focus on work-life balance
• Opportunity to connect with team members while maintaining flexibility

Call2Recycle is the nation's premier battery recycling nonprofit that has spent over three decades leading the charge toward a cleaner planet and circular economy. Their purpose is to safely transition communities to a battery-powered world through climate-responsible solutions by optimizing collection, sharing expertise, and responsibly managing the end-of-life of batteries and other materials.