Managing Director, Public Health Services Helplines

Core responsibilities:

• Lead a portfolio of statewide helplines and associated team of over 50 staff with a $10M+ project portfolio
• Establish and operationalize the overall vision and direction for the Public Health Services cluster
• Set and pursue goals to build and sustain the cluster portfolio, build and manage the cluster budget
• Supervise and mentor senior leaders, promote cohesive team structure aligned with HRiA's values

This role leads statewide substance use and problem gambling helplines that operate 24/7/365, connecting consumers with comprehensive information and referrals to treatment, harm reduction, prevention, and recovery services, advancing health equity and improving public health outcomes.

Required qualifications:

• At least 10 years of progressive leadership or management of helplines or similar programs
• Master's degree in public health or similar field (or bachelor's with 10+ years relevant experience)
• Demonstrated experience securing and managing significant federal or state contracts
• Demonstrated experience in managing and supervising staff and consultants
• Experience in public health and/or behavioral health preferred but not required

HRiA offers strong benefits including:

• Competitive salaries
• Health insurance
• Retirement plan
• Flexible summer hours
• Vacation starting at 4 weeks
• 13 paid holidays
• Office closure at the end of December

Health Resources in Action, Inc. (HRiA) is a non-profit organization working to improve and reimagine public health by transforming policies, systems, and practices to improve health and advance equity, with a vision of healthy people thriving in equitable and just communities.