Manager, Design & Engineering

About

End-to-End Design Ownership
* Own the residential solar + storage design lifecycle, from site survey validation through final construction-ready designs.
* Serve as the final design authority for residential solar + storage projects, balancing technical integrity, installability, and program requirements.
* Ensure scopes of work are accurate, complete, and aligned with installer execution requirements.
* Maintain high standards for technical accuracy, aesthetics, and installability across all projects.

Responsibilities

Vendor & Throughput Management

• Manage third-party design vendors, including onboarding, performance tracking, and ongoing optimization.
• Own SLAs related to turnaround time, quality, and rework rates; provide structured feedback and corrective action as needed.
• Balance throughput, quality, and cost as volume scales across regions and programs.

Design Quality & Engineering Standards

• Lead quality audits of site surveys and designs to ensure compliance with Haven engineering standards, NEC, and program requirements.
• Own and evolve Haven's design standards in partnership with installers, utilities, and internal stakeholders.
• Partner closely with Field Quality Engineering to close the loop between design assumptions and field realities.

Metrics & Performance Management

• Own key design performance metrics, including cycle times, fallout reasons, redesign rates, and install readiness.
• Build and maintain visibility into the design pipeline using dashboards, trackers, and reporting tools.
• Identify bottlenecks and drive targeted process improvements across SOPs, tools, vendors, and workflows.

Grid & Program Readiness

• Ensure designs support advanced functionality for grid services, including VPPs, demand response, and utility programs.
• Incorporate program-specific and incentive requirements into standardized design workflows.
• Design with equity in mind, ensuring processes support successful delivery in LMI communities.

Cross-Functional Collaboration

• Partner with Operations, Product, and install partners to continuously improve handoffs and outcomes.
• Provide clear guidance and escalation when design risks impact schedule, cost, or customer experience.

This role helps build a more resilient, flexible, and equitable energy system by ensuring residential solar and battery systems are designed to accelerate clean energy adoption, particularly for low and moderate income households.

• 7+ years of experience in residential solar and/or battery storage, with a strong background in system design, engineering, and quality management.
• Hands-on experience with design and survey tools such as Aurora, Scanifly, Company Cam, CAD-based platforms, or equivalent.
• Strong understanding of NEC, utility requirements, and downstream interconnection considerations.
• Proven experience managing third-party vendors or technical service providers at scale.
• Comfort working with metrics, dashboards, and operational data to manage performance and prioritize work.
• High attention to detail with the ability to spot issues before they become field failures.
• Clear, confident communicator who thrives in a fast-paced, evolving startup environment.

• Competitive compensation, equity, and full benefits.
• Work in a high-trust, high-ownership environment with a collaborative team.
• Own a mission-critical function with real influence over how Haven scales nationwide.

Haven Energy is on a mission to accelerate the adoption of clean energy technologies by helping homeowners install solar and battery systems, with a particular focus on low and moderate income households through strategic partnerships with utilities, non-profits, and government agencies.