Managed Lending Partner Success Intern

• Lead the audit, organization, and standardization of internal documentation to improve clarity and accessibility across the team.
• Document key processes, systems, and workflows by working closely with team members to capture how things actually operate.
• Contribute to improving partner-facing resources by auditing existing materials and identifying gaps, inconsistencies, or outdated content.
• Provide operational support during high-volume periods, including assisting with the partner help queue and supporting reporting scheduling needs.

This role helps Kiva expand financial access for underserved communities by improving documentation and partner resources, enabling more efficient lending programs that unlock capital for borrowers worldwide.

• At least 21 years of age or older by July 14th, 2026.
• Strong critical thinking, attention to detail, and ownership of work.
• Strong written and verbal communication skills.
• Highly organized with intermediate skills in Google Docs, Word, Excel, and PowerPoint.

This is a part-time volunteer internship with a modest stipend of $800 per month (before taxes). Perks include professional development workshops, access to Kiva's alumni network, optional participation in Employee Resource Groups, and references for successful participants.

Kiva is a global nonprofit founded in 2005 with a mission to expand financial access and help underserved communities thrive by unlocking capital for borrowers through crowdfunded loans.