Application Guide

How to Apply for Loan Servicing Manager

at Atmos Financial, PBC

🏢 About Atmos Financial, PBC

Atmos Financial is a unique fintech company focused exclusively on accelerating distributed solar, storage, and electrification through modern lending infrastructure. Unlike traditional financial institutions, they're mission-driven to make 'slow capital fast' specifically for residential energy upgrades, creating both environmental impact and financial innovation. Working here means contributing directly to climate solutions while building cutting-edge financial products.

About This Role

As Loan Servicing Manager at Atmos, you'll own and scale the entire loan servicing function across multiple lending partners and products, with a focus on transforming servicing from a reactive cost center into a proactive, value-added capability. This role is central to the company's operations—you'll manage the LoanPro platform integration, ensure compliance and borrower-friendly servicing, and directly influence product design and credit policy through operational feedback loops.

💡 A Day in the Life

A typical day involves monitoring loan servicing operations on the LoanPro platform, analyzing servicing data to identify friction points for borrowers, collaborating with the underwriting team to refine credit policies based on servicing insights, and meeting with lending partners to ensure their requirements are met while maintaining excellent borrower experience. You'll balance technical platform management with strategic relationship building and process improvement.

🚀 Application Tools

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Interview Prep

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🎯 Who Atmos Financial, PBC Is Looking For

  • Has 3+ years of hands-on experience with consumer loan servicing platforms (especially LoanPro or similar systems) in fintech or renewable energy lending
  • Demonstrates practical knowledge of lending regulations (Regulation Z, Fair Debt Collection Practices Act) as they apply to solar/energy efficiency loans
  • Can show experience building feedback loops between servicing operations and underwriting/product teams to improve loan decisioning
  • Possesses strong communication skills specifically for collaborating with lending partners and explaining technical servicing concepts to non-technical stakeholders

📝 Tips for Applying to Atmos Financial, PBC

1

Highlight specific experience with LoanPro or similar loan servicing platforms—mention any migration or integration projects you've led

2

Demonstrate understanding of how loan servicing impacts borrower experience in the renewable energy space, not just general financial services

3

Show how you've turned servicing operations into strategic assets by providing examples where your work improved underwriting or product design

4

Research Atmos's specific lending partners (mentioned in their materials) and suggest how you'd manage those relationships from a servicing perspective

5

Quantify your impact on reducing servicing friction or improving operational efficiency in previous roles, especially in scaling environments

✉️ What to Emphasize in Your Cover Letter

['Your experience with loan servicing platform migrations or integrations, specifically mentioning LoanPro if applicable', "Examples of how you've created feedback loops between servicing operations and underwriting/product teams to improve processes", 'Understanding of the unique challenges in servicing renewable energy/electrification loans versus traditional consumer loans', 'Your approach to transforming servicing from a cost center to a value-added function that enhances borrower experience and lender confidence']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Study Atmos's specific lending products for solar, storage, and electrification—understand the unique characteristics of these loans
  • → Research their recent migration to LoanPro and be prepared to discuss how you would optimize this platform
  • → Understand the company's mission of 'making slow capital fast' and how loan servicing supports this goal
  • → Look into their lending partners (banks, credit unions, installers) and consider how servicing needs might differ across these relationships

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk us through your experience with LoanPro or similar loan servicing platform implementations and integrations
2 How would you design feedback mechanisms between loan servicing operations and our underwriting team to improve credit policy?
3 What specific regulatory considerations are most important for solar and energy efficiency loan servicing?
4 Describe how you would handle a situation where a lending partner's requirements conflict with optimal borrower experience
5 How would you measure success in transforming loan servicing from a reactive function to a proactive capability?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Applying with only traditional mortgage or auto loan servicing experience without showing understanding of renewable energy lending nuances
  • Focusing solely on compliance and risk avoidance rather than how servicing can create value for borrowers and partners
  • Presenting loan servicing as purely operational without demonstrating strategic thinking about product and credit policy influence

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Atmos Financial, PBC!

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