Loan Coordinator (50% FTE)

• Manage the full lifecycle of loan applications for approximately half of all borrowers—from initial inquiry through approval
• Support current borrowers throughout repayment, including communicating with delinquent borrowers and guarantors
• Maintain accurate records in the loan management system and ensure all lending data is current and precise
• Build relationships with local human services providers for referrals and serve as an ambassador for HFL in the community

This role enables individuals and families in Philadelphia and surrounding areas to improve their lives and achieve financial stability through interest-free loans, preserving their dignity while fostering community support.

• Exceptional attention to detail and accuracy with 3-5 years of related professional experience
• Warm, patient, and compassionate communication skills with ability to handle sensitive conversations with empathy
• Strong proficiency with spreadsheets and comfort with technology, plus integrity with confidential information
• Alignment with HFL's values of Community, Dignity, and Hope, with cultural sensitivity to the Greater Philadelphia Jewish community

Compensation: $30,000 annually for 50% FTE. Benefits include two weeks PTO (prorated to FTE), QSEHRA healthcare reimbursement (prorated to FTE), office closures for all federal holidays and Jewish holidays, 100% remote work with flexible scheduling, and equal opportunity workplace policies.

Hebrew Free Loan Society of Greater Philadelphia (HFL) provides interest-free loans to individuals in Philadelphia and surrounding counties in Pennsylvania and New Jersey to enable them to improve their lives and achieve financial stability while preserving their dignity, guided by the values of Community, Dignity, and Hope.