Lead Customer Success Manager
Workiva
Posted
May 11, 2026
Location
Remote (US)
Type
Full-time
Compensation
$93000 - $149000
Mission
What you will drive
- Drive customer adoption of the Workiva platform and prove ROI at the VP or Chief Executive level
- Consult on best practices, workflows, and management business reviews
- Develop multi-level relationships and serve as a trusted advisor
- Identify and mitigate risks, forecast revenue changes, and ensure efficient resolution
Impact
The difference you'll make
By ensuring customers maximize their ROI on the Workiva platform, this role helps organizations improve their financial, risk, and sustainability reporting, leading to more transparent and responsible business practices.
Profile
What makes you a great fit
- 6+ years of related experience in Customer Success, Customer Service, Account Management, or Sales
- Bachelor’s degree (advanced degree may be considered in lieu of experience)
- Experience supporting a SaaS application preferred
- Experience in Corporate Sustainability or Regulatory Reporting highly desirable
Benefits
What's in it for you
Salary range in the US: $93,000 - $149,000
- Discretionary bonus typically paid annually
- Restricted Stock Units granted at time of hire
- 401(k) match and comprehensive employee benefits package
About
Inside Workiva
Workiva is an AI-powered platform that unifies finance, risk, and sustainability on a single, secure foundation, helping complex organizations bring confidence, control, and a competitive edge to their reporting and decision-making.