Sales Tax Onboarding Specialist (100% Remote Work)

• Own the onboarding process from client sign-up through completion, managing timelines and proactively removing blockers.
• Serve as the primary point of contact for clients, translating complex sales tax concepts into simple explanations and building trust.
• Coordinate cross-functionally with internal teams to ensure dependencies are understood and handoffs happen on time.
• Analyze large transaction datasets using Excel to create mapping notes for tax categorization and identify data gaps.

By ensuring a smooth and supportive onboarding experience, this role helps clients overcome the stress and hassle of sales tax compliance, allowing them to focus on their core business while contributing to TaxValet's mission of transforming negative emotions into positive outcomes.

• 1-2 years of experience in project coordination, accounting, sales tax, or research.
• Comfort working with complex, data-heavy spreadsheets (Excel proficiency required).
• Strong emotional intelligence, empathy, and ability to build trust quickly.
• Excellent written and verbal communication skills; ability to set expectations and follow up persistently.

Target annual compensation: $65,000. 43 days off per year (22 holidays + 21 PTO). 3 additional volunteer days. Company pays 100% of health, short-term disability, and long-term disability insurance, and 99% of dental and vision. 401(k) with generous matching (100% of up to 3% contribution, plus 50% match on 4-5%). 100% remote work with core hours 11 AM - 4 PM EST. Profit sharing program after one year. Ongoing training and development, promotion from within, diverse and inclusive culture.