Program Manager, Fulfillment Operations

• Lead project planning and execution for large-scale fulfillment center buildouts, including greenfield facility launches and FC moves from inception through go-live.
• Own end-to-end coordination of automation system deployments (goods-to-person, conveyor/sortation, WMS integration) in partnership with automation vendors and internal IT.
• Define project scope, milestones, resource requirements, and success metrics; maintain detailed project plans and hold workstream owners accountable to timelines.
• Partner closely with internal teams (Operations, Supply Chain, IT, Finance, HR, etc.) to align project objectives and drive seamless execution.

This role ensures efficient and scalable fulfillment operations, enabling Supplyhouse to deliver essential HVAC, plumbing, and electrical supplies to customers, supporting the trades and infrastructure maintenance.

• Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related field.
• 3+ years of program management experience in a supply chain, fulfillment, warehouse operations, or related distribution/logistics field.
• Experience managing large-scale capital programs/projects ($5M+) including vendor contracts and equipment procurement.
• Experience managing cross-functional projects with simultaneous workstreams across Operations, IT, Finance, and external partners.

Comprehensive and affordable medical, dental, vision, and voluntary life insurance; 401(k) with up to 4% company match; paid vacation, sick time, and holidays; company-paid basic life insurance and long-term disability; discounted auto, home, and pet insurance; Flexible Spending Account (FSA); Employee Assistance Program (EAP); company-provided equipment and one-time $250 work from home stipend; $750 annual professional development budget; $25 monthly Grubhub credit; company rewards and recognition program; Ownership for All program; work-life balance initiatives; annual merit and bonus opportunities; Volunteer Paid Time Off.

Base Salary: $82,000 – $103,000 per year.